Custom Furniture at La-Z-Boy vs. Other Furniture Stores: Which is Better for You?
December 26, 2024
Est. Reading Time: 6 Mins
When it comes to home furniture, personalization is key. At La-Z-Boy, we offer custom furniture options that allow you to design a piece that fits your style, comfort preferences, and space. But how does La-Z-Boy's custom furniture process compare to other furniture stores?
In this article, we’ll break down what to expect when customizing furniture at La-Z-Boy and how it compares to other stores offering similar services.
Key Takeaways
- La-Z-Boy offers various customization options, including fabrics, wood finishes, cushion types, contrasting welt trim, and much more.
- The custom furniture process at La-Z-Boy is designed to be user-friendly with expert guidance from sales consultants on our floors.
- La-Z-Boy's lead time for custom furniture is typically 8-10 weeks, but other stores may offer faster or slower delivery times, depending on the availability of the item.
- Free 3D room planning is available at La-Z-Boy to help visualize your furniture in your space before purchasing.
- Compare delivery options and white-glove services across different stores to make the best choice.
What Can Be Customized at La-Z-Boy?
At La-Z-Boy, almost every piece of furniture can be customized to your liking. From fabrics and leather options to nailhead trims and cushion firmness, La-Z-Boy ensures that each piece is tailored to your unique tastes. You can customize:
- Textile options: Choose from hundreds of fabrics and leathers, including specialty covers like iClean, pet-friendly options, antimicrobial covers, energy restoration and eco-friendly fabrics. You can also choose Crypton leathers for added protection against liquids.
- Contrasting Welt Trim: customize the piping of your furniture to create distinction and character.
- Accent Pillows: Instead of having pillows that match the colour of your sofa, choose a different colour or pattern that lets your piece stand out. Customzers can choose between select fabrics or custom fabrics.
- Cushion firmness: Upgrade to firmer cushions for added support, or opt for ComfortCore technology.
- Mattress Options: Similar to our cushion options, you can also customize the mattress in our sofa beds for better support when sleeping. Customers can choose between SupremeComfort, Slumber Air or firmer mattress upgrades.
- Nailhead Trim: Add some shine to your furniture piece with nailhead trim options. You can also choose between three colours: cobalt, matte black and gold.
- Wood finishes: Pick from a range of wood colours to match or contrast with your decor. Customers can choose between four finishes: brown mahogany, coffee, graphite or driftwood.
- Leg Design Options: Some La-Z-Boy stationary pieces can have their decorative wooden legs customized for better styling.
- Recliner options: Customize your recliner with power options or even a swivel base. Customers can choose between rocker, wall, glider or swivel recliner chairs.
Other stores may offer similar customization options, but La-Z-Boy stands out with its extensive fabric selection and ComfortCore cushion technology, which provides zoned support for maximum comfort.
Customization Options Comparison of Other Stores
The table below describes the custom options that La-Z-Boy vs the competition, to help you better understand the difference between La-Z-Boy and other furniture stores in Ottawa.
Feature |
La-Z-Boy |
Other Stores (Average) |
Textile Options |
800+ fabrics & leathers |
300+ fabrics & leathers |
Cushion Firmness |
ComfortCore & firm upgrades |
Basic foam or gel cushions |
Recliner Add-ons |
Power, swivel, heat & massage |
Limited to basic recliner |
Wood Finish |
Multiple custom wood finishes |
2-3 standard finishes |
You can learn all about our customization options more in-depth with our Furniture Buyer’s Guide.
Custom Furniture Process at La-Z-Boy
Customizing furniture at La-Z-Boy is a well-guided process. Here's how it works:
- Meet a Consultant: Your journey begins with a visit to the showroom or an online appointment. A personal consultant will help you explore the options and find the perfect frame to start your customization.
- Choose a Frame: After exploring different styles and designs, you'll choose a base frame, whether it's a recliner, sofa, or sectional. This frame will be the foundation for your custom piece.
- Style & Design Customization: This is where the fun begins. You’ll select fabric, pillows, wood finishes, and cushion firmness to make the piece your own.
- 3D Rendering: Use La-Z-Boy’s 3D room planner with the help of a consultant in-store to see your furniture in a virtual layout of your room. This ensures the furniture will fit both in size and style.
- Place Your Order: Once satisfied, your consultant will guide you through placing your order.
- Delivery: After an 8-10 week lead time, you can either pick up your furniture or choose La-Z-Boy's white glove delivery service, where your furniture will be delivered and set up in your home.
*It is important to note that delivery times can vary and may take shorter or longer depending on supply and other circumstances. The specified time frame is how long deliveries normally take for customers.
Custom Furniture Process Comparison Breakdown
Now that you know how La-Z-Boy’s custom furniture process goes, here is how our process compares to other furniture stores in the area.
Feature |
La-Z-Boy |
Other Stores (Average) |
Design Consultation |
Free, personal consultant |
Free or fee-based, often self-guided |
3D Room Planning |
Free, included with consultation |
Rare, or available at an extra cost |
Lead Time |
8-10 weeks |
6-12 weeks |
Delivery Service |
White glove, optional pickup |
Standard or curbside delivery |
Online Custom Furniture Options
If you can’t visit the store in person, La-Z-Boy offers extensive online customization options. As mentioned before, our 3D Room Planner tool is available not just to designers but for yourself too!
Take advantage of this tool to see how our furniture can look in your room, as well as browse the hundreds of upholstery covers we have on our floors.
Click this link to use La-Z-Boy’s 3D Room Planner.
What's Next?
Now that you understand the advantages of customizing furniture at La-Z-Boy and how it compares to other stores, it’s time to decide which store best suits your needs. If you’re interested in Where to Find Custom Furniture in Ottawa, take a look at this article.
Visit one of our La-Z-Boy stores in Ottawa or Kingston to experience them in person, or you can schedule a visit online before coming in.
Our sales consultants are always eager to lend a helping hand. Take advantage of our interior design services to see how our furniture can fit in your home.
If you want to learn more about La-Z-Boy in general, take a look at this comprehensive furniture buyers guide.
Related Articles:
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Nicholas Carchidi
Content Writer at StyleMeetsComfort.ca
Nick has been the lead content writer for La-Z-Boy Ottawa, Gatineau and Kingston since 2022, specializing in the furniture industry. He collaborates with experts in his field, ensuring that each piece on the La-Z-Boy Learning Centre is accurate and valuable. He provides readers with expert knowledge on all things furniture. If you'd like to learn more about Nick, you can check out his LinkedIn page here.
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