What to Expect From La-Z-Boy's Interior Design Services

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Designing a room can be both exciting and overwhelming. From choosing the right sofa to selecting complementary accent pieces and colours, it can be tough to make confident decisions, especially when you’re not sure how everything will come together.

That’s where La-Z-Boy’s interior design services step in to help. Whether you're furnishing a home for the first time or upgrading a single space like your living room, our team of certified design professionals is here to make the process easier, more personalized, and visually inspiring.

One of those professionals is Magaly del Castillo, an interior designer at our La-Z-Boy Cyrville location. 

“I want to assure you that the interior design team is here for you throughout this process,” she says. “We are your eyes in the showroom. Given that you may or may not be there to see the products yourself, we make sure that we are selecting the absolute right products for your preferences and design vision.”

In this article, we walk you through what to expect during a La-Z-Boy interior design consultation, either in-store, virtually, or in-home, so you can feel confident, prepared, and inspired to bring your space to life.

Key Takeaways:

• La-Z-Boy’s complimentary interior design services guide customers through every step of furnishing their home, from inspiration to delivery, making the process seamless and stress-free.
• The process begins with gathering inspiration and room details, followed by an initial consultation with a design consultant to discuss style preferences, functionality, and budget.
• Customers are paired with a certified interior designer who conducts in-depth conversations, in-home visits if needed, and creates a personalized plan tailored to lifestyle and space.
• Designers use 3D floorplans and renderings to help clients visualize layouts, furniture choices, and colour schemes before finalizing decisions.
• Once the design is approved, La-Z-Boy arranges custom furniture orders, regular status updates, and white-glove delivery service, ensuring a smooth and professional experience.
• Throughout the process, La-Z-Boy emphasizes both style and functionality, helping customers achieve beautiful, comfortable spaces that fit their needs and preferences.

Step 1: Gather Inspiration and Room  Details

Before your first meeting with a La-Z-Boy design professional, it helps to reflect on your goals for the space. 

Start by thinking about what room you’re designing and how you want it to feel. Is your living room meant to be a peaceful retreat, an entertainment hub, or a cozy spot for family game nights? This clarity will guide the rest of the design process.

Begin by collecting inspiration. Pinterest, Instagram, interior design blogs, and La-Z-Boy’s own Before & After project gallery are great places to start. Save images that reflect your taste, because these visual references will be incredibly helpful during your consultation.

Next, gather details about your space. This includes:

• Room measurements: Note the length, width, and ceiling height of the room.
• Fixed elements: Mark the locations of doors, windows, outlets, fireplaces, and architectural features.
• Current furniture: Make a list of any items you plan to keep so your designer can plan around them.
  
  

Take several photos of the space from different angles. Include close-ups of flooring, wall colour, or any statement pieces that will remain. These visuals give your designer a better sense of the room’s scale, lighting, and style.

To learn more about how to measure a room, take a look at this article.

Step 2: Talk to a Design Consultant

Once you’ve gathered your initial information, it’s time to connect with one of our La-Z-Boy design consultants. These professionals are the first point of contact in your journey and play an important role in helping you prepare for your full design experience.

Your design consultant will discuss your goals, walk you through our furniture selection, and help you narrow down preferences related to style, colour palette, fabric types, and functional needs. They'll also help define a budget range that aligns with your expectations and make sure you understand the investment required for customized furniture and design services.

It’s important to note that La-Z-Boy’s interior design services are complimentary, but they are reserved for clients who are ready to invest in La-Z-Boy furniture. Because our designers dedicate significant time and resources to creating your personalized plan, we ask that customers come with the intent to purchase.

During this stage, you can also decide how you’d like to move forward:

• In-store appointment: Ideal for those who enjoy seeing fabrics, finishes, and furniture in person.
• Virtual consultation: Perfect for clients with busy schedules, health concerns, or living at a distance.

Both appointment types deliver the same level of service and customization.

Step 3: Meet Your Interior Designer

After your consultation, you'll be matched with a La-Z-Boy interior designer who will take the reins on your project. This meeting can take place in-store or, if preferred, during an in-home appointment. Many customers opt for the in-home option because it gives the designer a better feel for the space and surrounding decor.

This first design meeting is more in-depth than the initial consultation. Your designer will ask thoughtful questions to uncover your lifestyle needs, aesthetic preferences, and overall goals for the space. 

Some common questions include:

• How do you use the room now, and how would you like to use it?
• Do you entertain often or mostly relax at home?
• Are there any children or pets to consider?
• What colours, textures, or materials do you gravitate toward?
• Are there specific furniture frames or La-Z-Boy collections you already like?

Having your saved inspiration photos, room measurements, and any specific requests ready will help your designer tailor the perfect plan for you. From here, the real creative work begins.

By the end of this meeting, you’ll typically have a shortlist of furniture frames and finishes, along with a high-level design direction for your space.

Step 4: In-Home Design Appointment

If not done already, this is the time for your interior designer to visit your home. The in-home appointment is crucial for translating your ideas into a cohesive and functional space. It allows the designer to see the room in its natural lighting, understand its flow, and evaluate existing pieces that might stay.

Your designer will arrive with material samples, upholstery swatches, leather options, rug textures, and finish choices to help visualize the final look. You'll compare these samples against your flooring, walls, and existing decor to see what combinations work best.

In addition to style, your designer will assess practical considerations like:

• How much seating is needed
• The best layout for TV or fireplace viewing
• Entryways, walkways, and space for foot traffic
• Opportunities to mix functionality with visual appeal

If you're starting with a blank slate, your designer may recommend foundational pieces first (like a sofa or sectional) and build the rest of the plan around those anchors.

This appointment sets the stage for the next phase: floor plans and design mockups.

Step 5: See Your Design  with 3D Floorplans

After the in-home or virtual visit, your interior designer will begin creating a digital floorplan and 3D rendering of your space. These models are built to scale using your room’s exact measurements and chosen furniture pieces.

The 3D design shows how everything will fit together. You’ll be able to see furniture placement, spacing, traffic flow, and how each colour and texture works in the room. This step helps take the guesswork out of the design process.

Once the model is ready, your designer will schedule a final presentation. This can be done in-store or virtually. You’ll review your floor plan, see material samples, and explore suggested accessories like rugs, lighting, and pillows.

This is also your chance to make changes or ask questions. Your designer will help refine the design until you’re completely satisfied with the vision.

Step 6: Place Your Order and Prepare for Delivery

When the design is finalized, your design consultant will take care of placing your order. Most custom furniture pieces at La-Z-Boy are made to order, which means delivery can take anywhere from 8 to 16 weeks, depending on availability.

You’ll receive regular updates on your order status. If anything changes, your consultant will let you know, so there are no surprises. This communication helps keep the process smooth and stress-free.

La-Z-Boy offers a white-glove delivery service to complete your design experience. Our team will deliver and assemble your furniture in the correct locations based on your floor plan. They’ll also remove any packaging when they’re finished.

Once everything is set up, your space will be ready to enjoy. From your first meeting to the final delivery, the entire process is designed to help bring your vision to life with ease and confidence.

To learn more about La-Z-Boy’s Delivery Services, take a look at this article.

What's Next?

After learning about La-Z-Boy’s furniture delivery services, you now have the knowledge and understanding of what to expect when getting La-Z-Boy furniture delivered to your home.

If you are satisfied with our furniture delivery services, remember to Tip Your Furniture Delivery Person, if you can.

Visit us at any local furniture store in Ottawa, Gatineau & Kingston or schedule a visit online. You can also check out some of our best-sellers to see what our customers enjoy: 

• Best Selling Recliners at La-Z-Boy
• Best Selling Sofas at La-Z-Boy
• Best Selling Sectionals at La-Z-Boy

If you’re interested in learning more about La-Z-Boy furniture, take a look at our Living Room Furniture Guide.

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