About Us

Everything you want to know about the Gloucester – La-Z-Boy Furniture Galleries store.

Located in Ottawa’s East End, our Gloucester La-Z-Boy Team is waiting to assist you with all of your furniture needs. Click on the links below to find out more about us and how we can make your home, and your life, more comfortable.

In accordance with the Provincial Orders, our showrooms will be temporarily unavailable to the general public. Once the restrictions are lifted, we will re-open our showrooms to the public. While our doors may be locked, we remain open online, via email and by phone during regular business hours. We are also available to offer virtual furniture and design appointments. Visit our Response to Covid-19 for more information.

Make An Appointment with one of our design consultants.

Store Information

Hours

Monday	9:30 am – 6 pm
Tuesday	9:30 am – 6 pm
Wednesday	9:30 am – 6 pm
Thursday	9:30 am – 6 pm
Friday	9:30 am – 6 pm
Saturday	9:30 – 6 pm
Sunday	11 am – 5 pm

Google Rating

4.5

Based on 272 reviews

La-Z-Boy Furniture- Gloucester/Ottawa

4.5

Nicole Delorme

15:05 26 Jan 21

The service by the delivery team was exceptional. They made sure that the recliner was working properly before they left. The left their boots in the hall before entering my apartment.

Patsy Jacobs

15:45 21 Jan 21

In mid-September we ordered a new sofa and paid a 50% deposit, using cash. Yesterday, we got the call that our sofa was in and ready to be picked up. When I said we would be paying cash at time of pick-up, I was told that cash was not an acceptable form of payment. I did not want to put this on my credit card (and what if I didn't have one!!!), so had to e-transfer the remaining balance. Last time I looked, every Canadian bill that is out there has "legal tender" on it! Our cash was acceptable in September, so not sure why it is now not being accepted by La-Z-Boy. Bottom line - pandemic or not, it is still legal tender.We pick up our sofa tomorrow, so can't comment on what we think of it, but we sure aren't starting this relationship on a good foot.

Jeff Lee

17:31 05 Jan 21

Jason Reeson

22:54 31 Dec 20

Awesome service. Ordered a chair, it was ready for pickup 2 weeks early. The guys that helped me load up at the Cerville Rd warehouse were amazing. Highly recommend lazy furniture!

Brian McCarthy

17:07 25 Dec 20

Mike Thivierge

23:16 22 Dec 20

All went well. The delivery person where helpful.

Jason T

21:01 13 Dec 20

Amazed with the quality and the service. No pressure sales, helpful. Just perfect.

Diane Lecuyer

15:11 12 Dec 20

Ghada went out of her way to ensure we were happy with our purchase and the cashier (don't remember her name) managed to find and schedule delivery of the chair within 2 days. The delivery guys were on time, quick and efficient.

Sylvain Patenaude

14:05 12 Dec 20

Philip Ritchie

01:48 05 Dec 20

I went shopping for a La-Z-Boy recliner for my nephew Jake, someone with special needs, including when it comes to seating. Accompanied by my two adult daughters, we worked with Ghada Shaheen who was both patient and knowledgeable about the products. It tells you about the kind of service you get when you're inspired to send the salesperson a picture of your nephew in his new chair to let her know what a difference she had made. He was smiling like he hadn't smiled in some time. Thank you.

M S

19:40 04 Dec 20

Heath Devine, Freight and Cargo

19:08 28 Nov 20

Great service, limited in stock selection but we were able to find a couch and a recliner in stock, with delivery in just over 10 days. Competitive pricing with friendly, profrssional staff. I delt with Ghaga, and was very happy with the transaction.

Yves Larocque

19:12 27 Nov 20

Found what we were looking for with great service.

Nancy Genesse

10:35 24 Nov 20

Best quality furniture with the best service worth every penny

Joel Baxter

18:50 22 Nov 20

Large facility and easy to remain physically distant. They have directional arrows between couches and chairs and stickers reminding everyone to remain two meters apart. Staff were all wearing masks, disinfectant station at the front door.

Sue F

18:46 16 Nov 20

Eddie Rulz

18:00 15 Nov 20

Derrick Malboeuf

13:41 14 Nov 20

Great customer service, great quality and fast delivery out of town. Truly happy with everything.

Marty Massie

02:11 13 Nov 20

The designers we're very knowledgable, friendly, and gave us the room to shop at our own pace. Covid safe environment.

Ray Gelinas

17:56 09 Nov 20

We have recently completed the purchase and delivery of our new La-Z-Boy Furniture for 2 rooms in our home from the Cyrville location. The dedicated staff was extremely courteous and professional. Our Design Consultant Cliff and the In-Home Designer Magaly, were extremely helpful and made the purchase and design choices extremely easy for us. Dan the Store Manager, made the final payments and delivery scheduling very easy. The delivery personnel Corey and Jason exhibited the utmost in professionalism and provided that attention to detail that was second to none. We are extremely satisfied with our experience at La-Z-Boy and our new furnishings. We would definitely recommend the Cyrville location and we will definitely be returning for future purchases. Well done everyone!

Edward Moke

18:33 07 Nov 20

Cliff was great

Wendell Wagner

18:54 31 Oct 20

By far best furniture for living. We have owned a number of La-Z-Boy originals advert the years. Be prepared for lengthy delivery times if you go to specific with your order requirements.

Lynn Lamer

14:34 30 Oct 20

The delivery guys were excellent and very professional. Very happy with our purchases. La-z-boy was the only company that would take our old furniture away.

Christopher Haas

14:35 28 Oct 20

In store experience very good. Shopped around and soon negotiated a fantastic deal on a glider for our newborn daughter. Due to the pandemic, there are major delays, and store manager Ron fixed us up with a rocker on loan until our piece is ready. Fantastic customer service like I've never received. Thank you so much! Looking forward to our new glider as we're enjoying our current rocker.

Sandy Gillis

13:44 04 Oct 20

Shane Crosier

14:22 02 Oct 20

My wife and I purchased new living room furniture for our house. We dealt with Will Antoine who was incredible helpful and accommodating! La-Z-Boy was not our first stop but after the service that we received, it will be moving forward!

Christine Manson

10:28 02 Oct 20

Mega Sale is on. Made a great purchase at the Cyrville Road store, a sleeper chair, perfect size for a small bedrooom now being used as a home office. Very friendly staff. Service was very good. Teba was a great help. Social distancing and safety practices are in place. Delivery arrangements have been scheduled. Looking forward to my new purchase.

Daniel Stoneman

21:45 11 Sep 20

Will Antoine was very knowledgeable about the products in the store, able to tell us more about options and product types without needing to look it up in a computer. Very friendly, and we really feel we got a good deal. Would recommend this store to my closest friends and family.

David Brown

21:16 11 Sep 20

Ali Fox

14:32 05 Sep 20

Lynne Dore

14:31 28 Aug 20

Reggie Cazeau

01:35 19 Aug 20

Mary-Anna Ruedl

21:17 07 Aug 20

Amazing service, from sales to delivery! Thank you!

Tracy Parker

18:27 30 Jul 20

First time was soso, second time in better experience.

Laurie Rennick

19:10 25 Jul 20

Lovely atmosphere, non pushy salespeople, all round a fantastic experience. And yes, we did find the perfect chair.

Bob Farrell

14:40 17 Jul 20

Purchasing experience was very pleasant. Our sales person (Will Antoine) was very helpful and addressed our questions. Delivery guys just delivered our new chair and, again, very pleasant and respectful of our house. Set up the chair and provided a demonstration of the various functions. Overall and excellent experience.

Richard Trottier

22:29 12 Jul 20

Great prices and service

Dave Berry

13:33 11 Jul 20

Tracy Christie

13:46 23 Jun 20

Excellent Customer Service with choosing product, delivery, and product.

Michael Moreau

19:21 20 Jun 20

Amazing service.

Julie Guindon

18:19 23 May 20

Jacob Roy

07:25 11 Mar 20

Russell Waller

23:08 10 Mar 20

I found the in-store staff knowledgeable and very helpfulThe delivery people were very pleasant and courteous.

Christopher White

19:22 10 Mar 20

Mike Miner

23:28 05 Mar 20

Awsome

Nicole Champoux

02:15 11 Feb 20

Excellent service at the store. Just love your products. Will surely shop there again.

Kathy Joly

09:57 10 Feb 20

Great service. Lots of choice.

Jean-Luc Lavallee

03:37 04 Feb 20

Stella Madison

18:36 22 Jan 20

Buying my lazyboy was easy. The delivery guys were wonderful; very polite and very helpful. Thank you so much

R P

14:34 17 Jan 20

Plenty of selection and deals can be had if there's a sale going on.

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Location

1750 Cyrville Road
Ottawa, ON K1B 3L8
1-866-684-0561 (Toll Free)
613-749-0001 (Local)

Get Directions

Gloucester

La-Z-Boy furniture stores provide an array of home furniture for you to choose from.

About Us

Store Information

Hours

Location

Gloucester

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