Is the La-Z-Boy 5-Year Extended Protection Plan Worth it?

When investing in new furniture, the last thing you want to worry about is accidental damage or unexpected repairs. One common question we often hear from customers at La-Z-Boy Ottawa & Kingston is, “Is it worth buying a 5-year extended warranty plan?” In this article, we’ll explore the benefits of La-Z-Boy’s 5-Year Protection Plan, helping you decide if it’s right for you.

Key Takeaways:

• The La-Z-Boy 5-Year Protection Plan is an exclusive plan to Ottawa & Kingston customers only and extends coverage beyond the regular limited lifetime warranty that La-Z-Boy corporate provides.
• It covers accidental damage, such as stains, rips, electrical malfunctions, seam separation and mechanical failures.
• The plan's cost is tiered based on the price of your furniture. It can be as low as $59 or as high as $8,000.
• After five years of no claims, you can receive 100% credit of your plan cost towards future purchases.

In This Article...

1. What is the La-Z-Boy 5-Year Protection Plan?

2. What Does the La-Z-Boy 5-Year Protection Plan Cover?

3. How Much Does the La-Z-Boy 5-Year Protection Plan Cost?

4. How Does La-Z-Boy's Protection Plan Compare to Other Warranties in the Furniture World?

5. FAQs About La-Z-Boy's Protection Plan

What is the La-Z-Boy 5-Year Protection Plan?

The La-Z-Boy 5-Year Protection Plan offers comprehensive coverage for your furniture beyond the standard manufacturer’s warranty. From the moment your furniture is delivered, this plan protects against accidental damage like stains, rips, tears, and mechanical failures for five years.

Unlike typical warranties that only cover manufacturing defects, La-Z-Boy’s plan ensures your furniture stays protected from everyday mishaps. If your item cannot be repaired, you may even receive a store credit equivalent to the original purchase price.

What Does the La-Z-Boy 5-Year Protection Plan Cover?

The plan offers extensive coverage across various types of furniture, including fabric, leather, and wood. Here’s a breakdown of the coverage:

Note: The protection plan also covers sleeper mattresses, seam separation, and electrical malfunctions.

What Isn't Covered?

There are a few exclusions to keep in mind. The La-Z-Boy 5-Year Protection Plan does not cover damage caused by:

• Misuse, abuse, or neglect of the furniture
• Accumulated soiling or normal wear and tear
• Fabric stretching, wrinkling, or fading
• Damage caused by pets, body oils, or cleaning products not recommended by the manufacturer
• Acts of God or intentional damage

How Much Does the La-Z-Boy Protection Plan Cost?

The cost of the plan depends on the price of your furniture. Here’s an example of the pricing tiers:

How Does the La-Z-Boy’s Plan Compare to Other Warranty Plans in the Furniture World?

La-Z-Boy’s protection plan is more comprehensive than other warranties, going beyond the typical coverage of other service plans. Here are a few things the protection plan covers beyond the manufacturer's warranty...

In addition to protection, La-Z-Boy includes extras like a leather or fabric protection kit at the time of purchase, along with five years of free refills for the leather conditioner—something many other retailers charge extra for, increasing overall costs.

 La-Z-Boy’s plan also covers not only food and beverage stains but also accidental rips, cuts, and seam separation for up to five years—protections rarely offered by others. The in-house service department ensures a high level of personalized care. When repairs are needed, their technicians will visit your home, and if necessary, transport the furniture to their facility. Even after the warranty expires, services are available on a fee basis, ensuring continued support.

La-Z-Boy also guarantees full replacement value for items that can’t be repaired, unlike many other companies that pro-rate their coverage over time. For example, Dan Roy, La-Z-Boy Kanata's manager, notes a time where he helped a customer with a four-year-old sectional. "He received full credit after the leather was discontinued, allowing them to choose a new piece," he says.

Additionally, after five years of problem-free use, La-Z-Boy rewards customers with a credit equal to the value of the protection plan. This credit can be applied toward new furniture, offering greater value and flexibility than most competitors.

What's Next?

Now that you better understand the La-Z-Boy 5-Year Protection Plan, it’s time to decide if it’s the right choice for you. With coverage against accidents and the option to receive store credit after five years of no claims, this plan offers valuable peace of mind.

Visit one of our local showrooms located in Ottawa or Kingston to learn more about our protection plan. You can also schedule a visit online before coming in.

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