Is It Worth Buying the La-Z-Boy 5-Year Protection Plan?

When investing in quality furniture, peace of mind matters just as much as comfort and style. At La-Z-Boy Ottawa, Gatineau and Kingston, one of the most common questions customers ask is whether the La-Z-Boy 5-Year Protection Plan is actually worth the added cost.

According to Racha Pharaon, Sales Consultant at La-Z-Boy Kanata, many shoppers underestimate how often everyday accidents happen. “Furniture is meant to be lived in. Spills, mechanical issues, or unexpected damage are far more common than people think, especially in busy households,” she explains.

This article breaks down what the La-Z-Boy 5-Year Protection Plan covers, what it does not, how much it costs, and how it compares to other furniture warranties. By the end, you will be able to decide if this plan makes sense for your lifestyle and your home.

Key Takeaways:

• The La-Z-Boy 5-Year Protection Plan is exclusive to Ottawa, Gatineau and Kingston locations and extends beyond the standard manufacturer warranty.
• It covers accidental damage such as stains, rips, electrical malfunctions, seam separation, and mechanical failures.
• Pricing is tiered based on furniture cost and ranges from $59 to 7% of the sale price.
• If no claims are made within five years, customers receive 100% of the plan cost back as store credit.

In This Article...

1. What is the La-Z-Boy 5-Year Protection Plan?
2. What Does the La-Z-Boy 5-Year Protection Plan Cover?
3. What Isn't Covered by the Protection Plan?
4. How Much Does the La-Z-Boy 5-Year Protection Plan Cost?
5. How La-Z-Boy's 5 -Year Protection Plan Compares to Standard Furniture Warranties
6. FAQs About the La-Z-Boy Protection Plan 

What is the La-Z-Boy 5-Year Protection Plan?

Unlike La-Z-Boy’s standard manufacturer's warranty, the La-Z-Boy Ottawa, Gatineau & Kingston’s 5-Year Protection Plan is an extended service plan designed to protect your furniture from real-life accidents, not just manufacturing defects. Coverage begins the day your furniture is delivered and continues for five full years.

Unlike standard warranties that focus on structural issues only, this plan addresses common household risks such as spills, tears, and power malfunctions. “It is designed for how people actually use their furniture,” says Racha. “It covers the things that normally cause the most stress for homeowners.”

If a covered issue cannot be repaired, customers may receive a store credit equal to the original purchase price of the furniture.

What Does the La-Z-Boy 5-Year Protection Plan Cover?

The plan offers broad coverage across fabric, leather, and wood furniture, including both stationary and reclining pieces.

Coverage Breakdown

In addition, the plan also covers sleeper mattresses, seam separation, and power-related electrical issues, which are often excluded by third-party warranties.

What Isn't Covered by the Protection Plan?

While the plan is comprehensive, there are reasonable exclusions. Damage caused by misuse or long-term wear is not covered.

This includes:

• Abuse, neglect, or improper use
• Normal wear and tear or accumulated soiling
• Fabric fading, stretching, or wrinkling
• Pet damage, body oils, or unapproved cleaning products
• Natural disasters or intentional damage

Understanding these exclusions helps set realistic expectations and prevents confusion if a claim is ever needed.

How Much Does the La-Z-Boy 5-Year Protection Plan Cost?

The cost of the protection plan is based on the retail price of your furniture, making it flexible for both small and large purchases.

Pricing Tiers

Racha notes, “For many customers, the plan costs less than a professional cleaning or a single service call, which makes it easier to justify long-term.”

Pricing may vary if upgrades such as power features are added. Exact pricing is confirmed in-store. For exact pricing, visit one of our La-Z-Boy locations in Ottawa, Gatineau or Kingston, and speak to a specialist about the options for your recliner protection plan.

How La-Z-Boy's 5-Year Protection Plan Compares to Standard Furniture Warranties

Most furniture warranties focus on manufacturing defects, not everyday life. La-Z-Boy’s 5-Year Protection Plan is designed to go further by covering real-world accidents that typical warranties exclude.

Compared to standard furniture warranties, La-Z-Boy’s 5-Year Protection Plan stands out because it:

• Covers accidental damage, including spills, stains, rips, and punctures
• Includes mechanical and electrical failures on power furniture
• Offers in-home service by trained technicians, not third-party contractors
• Provides full replacement value, not depreciated or prorated coverage
• Rewards unused plans with 100% store credit after five years

Most manufacturer warranties only protect against defects in materials or workmanship and usually exclude stains, wear, accidental damage, and electronics after the first year. In many cases, customers are also responsible for transport, labour, or diagnostic fees when issues arise.

By contrast, La-Z-Boy’s 5-Year Protection Plan is designed to protect how furniture is actually used in real homes. As Racha explains, “Most customers are surprised to learn how limited standard warranties really are. The protection plan fills those gaps and gives peace of mind long after delivery day.”

FAQs About La-Z-Boy's Protection Plan

What happens if my furniture cannot be repaired?
If a covered issue cannot be fixed, La-Z-Boy may issue a store credit equal to the original purchase price of the furniture.

Can I receive a replacement if my furniture is discontinued?
Yes. If your item is discontinued and unrepairable, the credit can be applied toward a replacement piece.

What if I never make a claim?
If no claims are made after five years, you receive 100% of the plan cost back as store credit, usable on future purchases over $600.

What's Next?

Now that you better understand the La-Z-Boy 5-Year Protection Plan, it’s time to decide if it’s the right choice for you. With coverage against accidents and the option to receive store credit after five years of no claims, this plan offers valuable peace of mind.

Visit one of our local showrooms located in Ottawa, Gatineau or Kingston to learn more about our protection plan. You can also schedule a visit online before coming in.

Our sales consultants are always eager to lend a helping hand. Take advantage of our interior design services to see how our furniture can fit in your home. If you’re interested in learning more about our furniture in general, take a look at our comprehensive furniture buyer’s guide.

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