Are La-Z-Boy Recliners Guaranteed for Life?

Are La-Z-Boy Recliners Guaranteed For Life?

Short Answer: The warranty doesn’t last forever, but it does protect specific parts for as long as they are expected to last under normal use.

In More Detail:
The term “lifetime” refers to the expected lifespan of certain parts, not your lifetime or the lifetime of the chair. “Typically, La-Z-Boy recliners are designed to last between 7 and 10 years, though many customers enjoy theirs for 20 years or more with proper care and maintenance,” says Lisa.

The limited lifetime warranty ensures that essential structural and mechanical components are covered against defects in materials or workmanship for their usable life. This warranty gives customers confidence that their investment will continue to perform well for many years.

What Does La-Z-Boy's Lifetime Warranty Cover?

Short Answer: The warranty covers the key components that keep your recliner functioning properly.

In More Detail:
La-Z-Boy provides a limited lifetime warranty on parts that are considered essential to the chair’s operation. This includes the mechanical reclining parts, spring assembly, and frame structure. These parts are protected against manufacturing defects for the entire lifespan of the recliner.

Covered for Life:

• Mechanical parts (manual and power recliners)
• Spring assembly
• Frame parts*
  
  

*Frame parts include the metal, swivel, and wood bases of the recliner, along with the interior wooden structure. However, decorative components such as polished metal arms, exposed wood trim, or drawers are not considered part of the frame and are only covered for one year.

For lift recliners, Lisa says only the frame components are covered for life. “The lift mechanism and spring assembly are protected for a shorter period under limited coverage.”

This policy ensures that the core of your recliner remains strong and reliable throughout years of use. To learn more about Lift Recliners, check out this Comprehensive Buyer’s Guide.

What Isn't Covered Under La-Z-Boy's Warranty?

Short Answer: Certain materials and services are only covered for a limited time because they naturally wear down over time.

In More Detail:
While the lifetime warranty protects essential parts, items such as fabric, foam, and electrical components have limited coverage. These parts experience normal wear and tear and therefore, cannot be guaranteed for life.

Not Covered for Life:

• Labour: 1 year
• Foam resiliency: 1 year
• Regular fabric and leather: 1 year
• Electrical components for power recliners: 3 years
• Lift mechanism and spring assembly for lift chairs: 3 years
• iClean fabrics: 3 years

Keep in mind that labour costs are only covered for the first year, even if a lifetime part needs replacement later. After that, labour and transportation costs are the customer’s responsibility.

If a part needs to be shipped back to a La-Z-Boy service center in Ottawa, Gatineau, or Kingston, shipping and handling fees may apply. These limitations are crucial to understand so you can plan for future maintenance and avoid unexpected issues.

How to Use Your Warranty at the La-Z-Boy Ottawa, Gatineau and Kingston Locations

Short Answer: The process is simple. Contact your local La-Z-Boy service department for help with repairs or replacements.

In More Detail:
If you ever experience an issue with your recliner, your first step should be to reach out to the La-Z-Boy Ottawa, Gatineau, or Kingston service department. Their team will guide you through the warranty process, help identify which parts are covered, and determine whether a technician visit is required.

You can also choose to handle the repair yourself by picking up replacement parts directly from the store. However, if you prefer professional help, a La-Z-Boy technician can perform the repair in your home to ensure it’s done correctly.

For a full breakdown of how the process works, check out our related article, What to Expect from the Service Department at La-Z-Boy.

What is the 5-Year Extended Protection Plan?

Short Answer: It’s an optional plan available only through La-Z-Boy Ottawa, Gatineau, and Kingston, offering more coverage beyond the manufacturer’s warranty.

In More Detail:
This exclusive 5-year protection plan gives customers extended peace of mind. It covers not only parts and labour but also accidental stains and damage that aren’t included in the standard manufacturer's warranty.

Highlights of the Extended Plan:

The 5-Year Extended Protection Plan offers complete coverage that goes beyond the standard manufacturer warranty.

“It includes both labour and in-home service calls, giving you access to professional repairs without the hassle of bringing your furniture into the store,” Lisa says. The plan also protects against accidental spills, stains, and other unexpected damage that can occur with everyday use.

The cost of the plan depends on the total value of your furniture purchase and begins on the day of delivery. For anyone who wants to safeguard their La-Z-Boy recliner and ensure long-term comfort fully, this extended protection plan is a worthwhile investment. 

To learn more about our Extended 5-Year Protection Plan, take a look at this article.

What's Next?

Now that you know the ins and outs of the La-Z-Boy warranty, you can confidently invest in a recliner that will bring comfort to your home for years to come. 

Visit one of our La-Z-Boy locations in Ottawa, Gatineau or Kingston, or schedule an appointment online to explore the different models and features available. Our expert team is ready to assist you in finding the perfect fit for your home.

Our complimentary in-home design service can also help you create a space that perfectly complements your new power recliner. Check out our La-Z-Boy Furniture Guide to learn everything there is to know about shopping at La-Z-Boy. 

Related Links

How Much Does a La-Z-Boy Recliner Chair Cost?

Recliners: The Definitive Buying Guide

Top 7 La-Z-Boy Power Recliner Questions Answered