6 Problems with La-Z-Boy Power Furniture

Blog Posts  |  September 10, 2021

For centuries, La-Z-Boy has built a reputation for manufacturing and selling comfortable and quality furniture in North America. 


We are primarily known for the invention of the iconic recliner chair over 90 years ago, but since then, the La-Z-Boy brand has evolved into much more. We now sell a variety of stylish home furniture for multiple rooms in the home. With this being said, the innovation of our reclining mechanism remains one of our top priorities. 


What was once a wood slate chair has now transformed into a wide selection of recliners and reclining sofas with a variety of functionalities, including the ability to recline at the touch of a button. Our power furniture offers effortless reclining comfort along with appealing upgrades.


At La-Z-Boy Ottawa and Kingson, our clients ask many questions about La-Z-Boy power furniture. Most commonly, clients want to know about possible problems with La-Z-Boy power furniture before making a significant investment. 


Buying furniture can be expensive, especially power furniture, and everyone wants to ensure that they are getting good value for their hard-earned money. We not only understand this requirement, but we’d like to make sure everyone feels this way after their La-Z-Boy purchase. 


In this article, we will address these concerns by outlining all of the potential problems with La-Z-Boy power furniture. But keep in mind that with every problem there is a solution! Knowledge is power when making a buying decision and being equipped with solutions if a problem does arise is your best defense.

Problems with power

1. Extra Cost


Simply put, power reclining furniture is more expensive than manual reclining furniture. 


The extra cost is due to the electrical components, or series of motors, built within the mechanism of the furniture allowing it to adjust and recline into a comfortable position with the touch of a button. Not only does this call for more expensive materials, but it also requires more sophisticated craftsmanship. 


Generally speaking, the power upgrade adds an additional cost of about $300 to $1,500, depending on the furniture model. 


Additionally, power furniture at La-Z-Boy has a range of available upgrades that impact the overall cost:

UpgradeCost of Upgrade
Wireless Remote$150
Headrest & Lumbar$500 to $700
Heat & Massage$900 to $1,270
Rechargeable Battery Pack$300

Not to mention, all La-Z-Boy furniture is customizable in a range of fabrics and leathers, also impacting the final price. 




While power furniture is a significant investment, keep in mind that La-Z-Boy furniture is quality crafted and built to last. In turn, your purchase has the potential to last for several years if cared for properly


Further, you may consider taking advantage of furniture financing to take some strain off the pocketbook and pay off the investment of power furniture over time. 


At La-Z-Boy, we offer furniture financing with Flexiti. You have the opportunity to pay for your power furniture over a 12 month period for an interest rate as low as 0%. 

Finally, it is never a bad idea to keep an eye out for on-sale items. At La-Z-Boy Ottawa & Kingston, we have in-stock specials and promotions worth taking advantage of, potentially lowering the cost of power furniture.

2. Power Furniture Can be Noisy 


Some clients report that their power furniture is noisy. 


Although it appears plush and comfortable, power furniture is a piece of machinery after all. Beneath all the cushion, pillows, and soft fabric is metal, electrical components, and motors. 


In turn, power furniture can create some noise while it operates and adjusts from position to position.


Further, some clients notice noise coming from the upholstery of their power furniture due to rubbing. This is especially common in leather power furniture. As the unit adjusts positions, noise is created from the fabric or leather on the arm, back, and seat rubbing tightly against each other. 


According to the La-Z-Boy, this is not considered a defect. It is comparable to a new hardwood floor creating squeaking noises. With this being said, it can be annoying for the user to endure. 




Unfortunately, there is no solution for the noise caused by the mechanical components of the power recliner. This is just the nature of the product. 


With that being said, some power furniture at La-Z-Boy is noisier than others. Below, La-Z-Boy power furniture is ranked from the least noisy to the noisiest…

Least Noisy

Duo Power Furniture


Power Furniture

Most Noisy

Lift Power Furniture

When it comes to the noise caused by upholstery, there is a temporary fix to this problem. 


Rubbing dryer sheets on the unit can help minimize static and in turn, help minimize the noise. In leather power furniture, some clients put a light layer of baby power on the areas that rub together frequently and create noise. This can also temporarily minimize the noise.

3. Need for a Power Source


Power furniture at La-Z-Boy requires a power source to operate. 


Each reclining unit has a motor that connects to a cable that attaches to a power source. The power supply connects to a power cord that runs through the back of the furniture and plugs into an AC outlet.


In turn, power furniture must be placed close to a wall with an outlet. Some clients find that the placement of their power furniture is restricted by where the outlets in their home are located and find it frustrating when determining their furniture arrangement




One potential solution to this problem is using an extension cord, although this is not recommended. While an extension cord can expand the possibilities for your furniture placement, you will then be faced with the problem of hiding the cord. Not to mention, having to deal with the potential safety hazard of tripping over the cord. 


The best solution to this problem is purchasing La-Z-Boy’s rechargeable battery pack. The lithium-ion battery pack eliminates the constraints of the furniture’s corded power supply.

4. Replacing the Emergency Backup Battery


In the case of a power outage, La-Z-Boy power furniture is built with the capability to have an emergency battery backup. 


With this being said, the battery backup is not included with the purchase of the unit. To ensure that you have backup power, you will need to purchase two 9 volt alkaline batteries. 


Many clients struggle with installing and replacing the backup batteries in their power furniture.



The solution to this is knowledge. It is quite simple if you know how!


The batteries go into the power supply box found at the bottom backside of the unit. The plug that goes into the wall is connected to this box. Underneath the box, you will find a latch for opening the box. Inside you will find a compartment for the two 9 volt batteries.


To replace the batteries, simply repeat this process and properly dispose of the dead batteries.

5. Going Cordless? Problems with the Rechargeable Battery Pack 


While going cordless has many benefits, it also comes with its own problems. 


As previously mentioned, the rechargeable battery pack has an extra cost of $300. 


Further, you are responsible for the setup of the rechargeable battery pack, which can prove difficult for those who are not electronically savvy. 


There are also some safety concerns associated with the rechargeable battery pack. It is important to keep the battery pack and cables away from the reclining mechanism within the furniture to avoid complications and overheating. 


Finally, the battery pack must be re-charged frequently with regular use of your power furniture. Some clients find charging the battery pack bothersome and struggle to remember to do so. In turn, you may find your battery pack out of power at unfavorable times.

Problems with Power



The reality is that the battery pack needs to be charged in order to power your power furniture. There is no solution to that but there are some tips & tricks to make your experience with battery packs more seamless. 


Instead of waiting for your battery pack to beep or suddenly lose power, some clients recommend being proactive by charging their battery pack every night. Just like you plug in your phone before bed, consider incorporating the charging of your battery pack into your nighttime routine.


Moreover, some clients decide to invest in multiple battery packs. Simply switch out one battery pack while the other is charging and your furniture will never be without power.

To learn more, take a look at the detailed Review of La-Z-Boy’s Rechargeable Battery Pack.

6. Difficulty using the Control Panel or Wireless Remote


The features of power furniture at La-Z-Boy are operated by using a 2-button or 4-button control panel located on the side of the furniture. Instead, you may opt for the wireless remote upgrade. In this case, the remote is kept in a cradle located on the side of the furniture. 


Similar to the rechargeable battery, the buttons that operate the power furniture can be difficult to navigate if you are unsure of what each button means. More specifically, many clients struggle syncing their wireless remote to their power furniture.

Problems with Power
Problems with Power



As previously stated, knowledge is power. The only solution to operating your power furniture with confidence is by learning how to use the control panel or wireless remote. 


This video will outline the different functions of the buttons on the La-Z-Boy power remote.

What to do if Issues Occur With Your La-Z-Boy Power Furniture?


While many of these problems have simple solutions, there are some problems that are best left to the experts. 


In keeping with our mission towards building “Customers For Life”, La-Z-Boy Ottawa & Kingston has developed an in-house service department. This department includes logistics, operations, and trained technicians. Maintaining an in-house service department is the most efficient way to provide the best customer experience possible.


When there is a problem, our service team is here to answer all of your questions and help solve problems that you may have. If necessary, a technician will visit your home and repair your furniture. 


Rest assured knowing that defects of La-Z-Boy power furniture are covered by a manufacturer warranty. This covers multiple aspects of the product, some parts for a lifetime, and others for a couple of years. In terms of power furniture, it is important to note that electrical components (the motor) is only covered for 3 years.


For a more detailed description, take a look at the article Are La-Z-Boy Recliners Guaranteed for Life?


Further, La-Z-Boy Ottawa & Kingston offer a comprehensive service plan that covers more than the manufacturer’s warranty. Instead of one year, it provides a 5-year plan for the labour, parts, and in-home service. 


For inquiries within the Ottawa & Kingston area, you can Email or call 613-749-0001 to get in touch with our service department.

What’s Next?


After reading this article, you are aware of potential problems that could occur in La-Z-Boy power furniture and are equipped with the solutions to these problems. 


With this knowledge under your belt, you can now purchase power furniture with your eyes wide open. Time to start looking!


From recliner chairs to loveseats, sofas, and lift chairs, we offer a wide selection of stylish and comfortable power furniture to choose from. 


Our consultants would be thrilled to help you find the ideal power furniture for your unique needs and preferences. Further, they can walk you through available customization options and upgrades available. 


If you are concerned about how power furniture will fit with your current furniture arrangement and home design, consider taking advantage of our complimentary design services. Our expert interior designers will ensure that your chosen power furniture fits seamlessly into your space and enhances your home decor. 


Visit us at a local Ottawa or Kingston location to get started today. If you prefer to plan in advance, schedule an appointment online.


We look forward to meeting you!


Related Links:


Manual vs. Power Recliners: A Detailed Comparison of La-Z-Boy Recliners

Top 7 Problems with La-Z-Boy Furniture

Difference Between La-Z-Boy Power Furniture and the Competition

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