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When you invest in a La-Z-Boy recliner, it quickly becomes more than just a piece of furniture. Whether you're relaxing after a long day, reading your favourite book, or even taking a quick nap, your recliner becomes a cherished part of your daily routine.
But what happens when something goes wrong? Maybe you should’ve read what was covered in that extensive warranty policy. Or you can read this article and find out about it here!
So, Are La-Z-Boy recliners truly guaranteed for life? Let’s find out!
Key Takeaways:
- La-Z-Boy recliners are built with high-quality materials designed to last a very long time.
- The La-Z-Boy warranty offers a "limited lifetime" guarantee on specific parts.
- La-Z-Boy Ottawa and Kingston locations offer an exclusive 5-year extended protection plan for added peace of mind should anything happen to your quality furniture.
In This Article...
Are La-Z-Boy Recliners Guaranteed for Life?
Let’s get this right out of the way. While La-Z-Boy recliners are renowned for their durability, the term "lifetime" in the warranty doesn’t mean forever, for certain parts. Instead, it refers to the expected lifespan of specific parts under normal use. Typically, La-Z-Boy recliners are designed to last between 7 to 10 years, with many customers reporting to have their recliners for well over 20 years with proper care.
The warranty covers a range of components, ensuring that your recliner remains a staple in your home for as long as possible. However, it’s important to understand what is truly covered under this “lifetime” definition…
What Parts Are Covered for Life by the La-Z-Boy Warranty?
La-Z-Boy's warranty includes a "limited lifetime" coverage for essential components of your recliner, such as the mechanical parts, spring assembly, and frame. This means that these parts are protected against manufacturing defects for the duration of their life expectancy.
If something were to happen to these parts, we consider this a manufacturing defect, and the responsibility falls upon La-Z-Boy to fix the issue. The following parts are truly covered for a lifetime…
Covered for Life:
- Mechanical parts (for manual and power recliners)
- Spring assembly
- Frame parts*
*Frame parts include the metal, swivel and wood bases of the recliner, as well as wooden interior frames. Polished silver tone bases, metal arms and decorative show wood drawers, legs and arms are not considered to be the frame and are covered for only a year.
As for lift recliners, only the frame parts are covered for life. The mechanism and spring assembly are not included in this lifetime coverage.
Understanding "The Catch": What Isn't Covered?
While some parts are truly covered for life, there are limitations. Certain components, such as foam cushions and upholstery fabrics, naturally wear out over time and are not covered for life. These parts have limited coverage, typically lasting one to three years.
Not Covered for Life:
- Labour (One Year)
- Foam resiliency (One Year)
- Regular fabric and leather (One Year)
- Electrical components for power recliners (Three Years)
- Lift mechanism and spring assembly for lift chairs (Three Years)
- iClean fabrics (Three Years)
Understanding these limitations is crucial when considering how long your recliner will last and what costs may arise if repairs are needed down the road.
Other considerations when looking to replace a part that’s broken are the extra cost of shipping and handling fees when returning your La-Z-Boy recliner.
Remember, labour costs are only covered under the first year, so if a lifetime part needs replacing, it will cost you extra cash to have it replaced.
How to Use Your Warranty at the Ottawa & Kingston Locations
So, now that you understand the warrant coverage a bit better, how would you use it?
Should you ever encounter an issue with your La-Z-Boy recliner and need to cash in on your warranty, the process is straightforward. Contacting the La-Z-Boy service department is the first step. Whether you live in Ottawa, Kingston, or the surrounding areas, La-Z-Boy’s team will assist you in tracking down the necessary parts for repair.
To learn more about What to Expect from the Service Department at La-Z-Boy, take a look at this article.
For those who prefer a DIY approach, you can pick up the parts and handle the repair yourself. Alternatively, a La-Z-Boy service technician can perform the repair in your home, ensuring that your recliner is restored to its original comfort.
Exploring the 5-Year Extended Protection Plan
In addition to the manufacturer’s warranty, La-Z-Boy Ottawa & Kingston offers an exclusive 5-year extended protection plan to our customers only. This comprehensive plan covers labour and in-home service, along with protection against damage and stains. It's an excellent option for those looking to safeguard their investment even further.
The cost of this plan is determined by the value of your purchase and becomes effective on the delivery date. If you're purchasing a new recliner from our furniture stores in Ottawa or Kingston, this plan might be worth considering for added peace of mind.
To learn more about our Extended 5-Year Protection Plan, take a look at this article.
What's Next?
Now that you know the ins and outs of the La-Z-Boy warranty, you can confidently invest in a recliner that will bring comfort to your home for years to come.
Visit one of our La-Z-Boy locations in Ottawa or Kingston, or schedule an appointment online to explore the different models and features available. Our expert team is ready to assist you in finding the perfect fit for your home.
Our complimentary in-home design service can also help you create a space that perfectly complements your new power recliner. Check out our La-Z-Boy Furniture Guide to learn everything there is to know about shopping at La-Z-Boy.
Related Links
How Much Does a La-Z-Boy Recliner Chair Cost?
Recliners: The Definitive Buying Guide
Top 7 La-Z-Boy Power Recliner Questions Answered
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