Choosing the right furniture store is as important as selecting the perfect sofa or recliner. Your decision should reflect your personal style, desired comfort, and long-term investment in quality. In Kingston, two trusted names dominate the conversation: Bennett’s Home Furnishings and La-Z-Boy Ottawa, Gatineau & Kingston.
This article provides an in-depth comparison of these two retailers. Whether you’re shopping for custom recliners, living room sets, or need complimentary interior design services, you’ll gain the insight needed to make an informed decision.
Key Takeaways:
- Both retailers offer high-quality, customizable furniture with options across various price points.
- Bennett’s carries multiple third-party brands; La-Z-Boy specializes in its own product line.
- La-Z-Boy recliners are North American-made with high craftsmanship standards.
- Each store offers in-home delivery, interior design services, and protection plans.
- La-Z-Boy offers advanced features in recliners like power upgrades, lumbar support, and iClean fabrics.
In This Article…
- A Brief Overview of Each Brand
- Where It’s Made?
- Customization Options
- Interior Design Services
- Cost Comparison
- Warranty Comparisons
- Delivery Options
- Where to Buy in Ottawa, Gatineau & Kingston
Before we describe what each retailer provides regarding living room furniture, let’s take a look at each furniture retailer as a whole.
About Bennett's
Bennett’s Furniture and Mattresses is a family-owned Canadian company founded in 1926, with roots in Campbellford, Ontario. Though newer to Kingston, Bennett’s brings nearly a century of experience and a strong focus on local service and customer satisfaction.
The Kingston location offers a wide selection of home furnishings across all categories—living room, dining, bedroom, and office. The store features both Canadian-made collections like Handstone and a range of international brands to suit diverse tastes and budgets.
Customers can access free in-store design consultations and paid in-home design services that include 3D room plans. Full-service delivery is also available, helping Bennett’s stand out for both convenience and design expertise.
About La-Z-Boy Ottawa, Gatineau & Kingston
La-Z-Boy is a trusted American furniture brand with over 90 years of history. Locally, the Ottawa, Gatineau, and Kingston stores have been owned by the Maxwell family since 2011. These locations are known for their personalized service and focus on comfort-first living room furniture, setting them apart from larger chains.
La-Z-Boy offers a range of recliners, sofas, sectionals, and accent chairs that prioritize comfort, function, and style. Customers can choose between manual or power reclining options and add features like adjustable lumbar support and headrests. With over 800 fabric and leather choices, customization is one of La-Z-Boy’s strongest advantages.
In addition to seating, La-Z-Boy carries occasional furniture through brands like Hammary, American Drew and Kincaid, helping customers design well-coordinated spaces. While the price point is higher than budget retailers, many view La-Z-Boy as a long-term investment due to its durability, craftsmanship, and local showroom expertise. To learn more about the Quality of La-Z-Boy Furniture, take a look at this article.
Where It's Made?
Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Bennett's make their furniture items.
Where is Bennett's Furniture Made?
Bennett’s sources furniture from a mix of Canadian, American, and international manufacturers. Many of their top brands, like Handstone, Decor-Rest, and Canadel, are made in Canada, offering solid wood furniture and upholstery crafted locally with high-quality materials.
They also carry La-Z-Boy products, which are primarily made in North America, and Stressless furniture, which is manufactured in Norway. Some of their more affordable options, particularly in bedroom and accent furniture, are sourced from Asia.
While not everything is Canadian-made, Bennett’s places strong emphasis on supporting North American manufacturing, giving customers a wide range of options in terms of style, price, and origin.
Where is La-Z-Boy Furniture Made?
La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America.
The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa, Gatineau and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.
To learn more about Where La-Z-Boy Furniture is Made, take a look at this article.
Customization Options
Customization can be significant for customers looking to create a personalized living space.
Bennett's Customization Options
Bennett’s offers a broad range of customizable furniture through well-known brands like La-Z-Boy, Rockwood, and Taelor Designs. Options typically include fabric or leather selection, cushion firmness, power features, and frame configurations, depending on the brand.
For deeper customization, Bennett’s partners with Canadian brands like Handstone and Durham, offering custom-built wood furniture with personalized stains, dimensions, and hardware. Dining lines like Canadel also allow custom finishes and seating styles.
The store also provides an in-home design service, a paid consultation credited toward your purchase—where a designer helps plan your space and guides you through custom selections.
Overall, Bennett’s is a strong option for customers looking to personalize their furniture with expert advice and Canadian craftsmanship.
La-Z-Boy Customization Options
In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style.
Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.
To learn more about Custom Furniture at La-Z-Boy, take a look at this article.
Interior Design Services
Interior design services can help customers create a cohesive and stylish living space, whether they choose customizable furniture or not.
Bennett's Interior Design Services
Bennett’s Home Furnishings offers personalized interior design services that begin with an in-store consultation and often include a follow-up in-home visit. Their decorators assist with layout planning, furniture selection, and overall room coordination.
Designers use tools like mood boards and 3D visuals to help clients preview how pieces will look in their space. They work with a wide variety of brands, offering flexibility in style and budget.
The initial consultation is free, though more extensive in-home design services may carry a fee depending on the scope of the project.
La-Z-Boy Interior Design Services
La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations.
These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.
To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.
Cost Comparison
The furniture cost can vary significantly depending on the quality of materials and craftsmanship.
Generally, La-Z-Boy’s furniture falls within the market’s mid to high price range. In contrast, Bennett's is known for carrying other furniture brands, and because of this, their furniture falls in low to high price points. Nonetheless, both furniture stores are great examples of shopping for good-quality furniture in Canada.
|
Furniture Type |
Bennett's Price Range |
La-Z-Boy Price Range |
|
Recliner |
$499 – $5,899 |
$1,199 – $3,000+ |
|
Sofa |
$699 – $7,099 |
$1,999 – $7,000+ |
|
Sectional |
$1,599 – $7,599 |
$3,499 – $10,000+ |
Please note that La-Z-Boy prices listed in this article are subject to change without notice. Information is current as of May 15th, 2025. Contact your local Ottawa, Gatineau or Kingston location by phone or in person for up-to-date pricing.
Warranty Coverage
A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.
Bennett's Warranty Coverage
Bennett’s offers standard manufacturer warranties, which vary by brand and typically cover defects for 1–5 years. Brands like La-Z-Boy or Stressless include their own warranty terms, which customers should review at the time of purchase.
They also provide an optional Bennett’s Protection Plan, covering accidental damage for up to 10 years. This includes stains, tears, punctures, spring/frame damage, and some fabric issues like colour transfer.
The plan starts at $99.95 for standard fabric sofas, with higher costs for leather or larger items. Uniquely, it's handled in-house, so repairs or service are done directly by Bennett’s rather than a third-party provider.
It is important to always confirm exact coverage before purchase, as specifics vary by item and brand.
La-Z-Boy Warranty Coverage
La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.
Delivery Services
Both retailers offer delivery services, but there are notable differences in their approaches and costs.
Bennett's Delivery Services
Bennett’s Furniture & Mattresses offers a Deluxe Delivery service in Kingston for a flat rate of $99.99, with variable fees for surrounding areas like Brockville, Belleville, and Ottawa.
This service includes furniture assembly, on-site inspection, and removal of packaging. If you're replacing an old item, Bennett’s will also remove it during delivery.
Customers receive a courtesy call an hour before delivery, and can expect 1–2 weeks for in-stock items and up to 8 weeks for custom orders.
Overall, Bennett’s delivery is full-service, emphasizing convenience and professional setup.
La-Z-Boy Delivery Services
La-Z-Boy offers a comprehensive white glove delivery service that includes setup, assembly, and disposal of old furniture at an additional cost. Local delivery within Ottawa, Gatineau & Kingston costs $129.99, with out-of-town delivery at $169.99.
For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.
Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat.
To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa, Gatineau and Kingston Furniture Delivery Service.
Where to Buy (Ottawa, Gatineau & Kingston)
If you're shopping locally, here’s where you can find Bennett's and La-Z-Boy furniture:
Bennett's Locations
- 2376 Princess St, Kingston
La-Z-Boy Locations
- 8231-A Campeau Drive, Ottawa
- 290 West Hunt Club Road, Ottawa
- 1750 Cyrville Road, Ottawa
- 770 Gardiners Road, Kingston
- 920 Maloney Blvd, Gatineau
What's Next?
La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of La-Z-Boy recliners will ensure you find the perfect match for your needs.
If you’re still not sure which one to choose, you can check out our recliners or contact us today. We’re happy to answer your recliner pricing questions at any one of our La-Z-Boy furniture stores in Ottawa, Gatineau or Kingston.
We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams!
To learn more about La-Z-Boy furniture, take a look at our comprehensive Living Room Furniture Buyer’s Guide.
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