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Buying new furniture is an important decision, and one that involves balancing comfort, style, durability, and price. With so many brands to choose from, it can be difficult to determine which one best fits your needs, especially if you haven’t bought furniture in several years. For shoppers in Ottawa, Gatineau and Kingston, two major contenders that often come up are Palliser and La-Z-Boy.
While both companies have built strong reputations, they offer distinct experiences, products, and services. This article compares Palliser and La-Z-Boy with a focus on living room furniture to help you decide which is the right fit for your home.
Key Takeaways:
- Both brands offer a wide variety of upholstered furniture, including recliners, sofas, sectionals, and more.
- Palliser furniture is manufactured in Canada and Mexico; La-Z-Boy furniture is primarily made in the USA.
- La-Z-Boy recliners feature patented comfort innovations that aren't found elsewhere.
- Pricing for both brands falls in the mid-to-high range category.
- La-Z-Boy offers a Limited Lifetime Warranty, while Palliser provides a 5-year prorated warranty.
- Multiple local furniture stores in Ottawa, Gatineau and Kingston carry these brands.
In This Article…
- A Brief Overview of Each Brand
- Where It’s Made?
- Customization Options
- Interior Design Services
- Cost Comparison
- Warranty Comparisons
- Delivery Options
- Where to Buy in Ottawa, Gatineau & Kingston
Before we get into our detailed comparison, let’s familiarize ourselves with both retailers.
About Palliser
Palliser is a Canadian furniture manufacturer founded in 1944, known for its modern styling and focus on sustainable practices. Operating across Canada, the U.S., and Mexico, the company has grown into a mid-to-large-scale brand with around 2,000 employees. Environmental responsibility is a key part of its mission, with initiatives aimed at conserving natural resources.
Though Palliser offers furniture for bedrooms and dining rooms, its primary focus is on living and family room furnishings. Its designs lean toward contemporary and transitional styles, appealing to those who value both aesthetics and functionality.
The living room lineup includes a broad range of sofas, sectionals, recliners, chairs, ottomans, and sleeper sofas—available in both stationary and power-reclining versions. One of Palliser’s standout features is its extensive customization, with thousands of fabric and leather options to choose from.
They also offer home theatre seating and modular furniture configurations, making them a versatile option for homeowners looking to personalize their spaces with both comfort and modern appeal.
About La-Z-Boy Ottawa, Gatineau & Kingston
La-Z-Boy is a heritage American brand established over 90 years ago, best known for revolutionizing recliner furniture. In the Ottawa, Gatineau, and Kingston regions, La-Z-Boy stores have been locally owned and operated by the Maxwell family since 2011, offering personalized service and local expertise.
The brand specializes in living room furniture, with a wide selection of recliners, sofas, sectionals, loveseats, and chairs. Each piece is designed with comfort, quality, and customization in mind, offering over 800 fabric and leather options to fit different preferences and lifestyles.
La-Z-Boy’s furniture is available in stationary, manual reclining, and power reclining styles, with optional upgrades like power lumbar, headrest, and massage functions. These comfort features are a defining part of the brand’s identity and customer appeal.
In addition to upholstered furniture, La-Z-Boy carries coffee and accent tables through brands like Hammary, American Drew and Kincaid, along with home décor accessories. Paired with their complimentary in-home design services, La-Z-Boy offers a complete solution for creating stylish and functional living spaces.
The origin of a retailer's furniture can provide insight into the quality and sustainability practices of the company.
Where is Palliser Furniture Made?
Palliser’s manufacturing headquarters are located in Winnipeg, Canada. With this, Palliser’s product styles are primarily designed in Canada and the United States.
The brand’s upholstery furniture is designed and manufactured throughout Canada and Mexico. Some of which is manufactured in Winnipeg, within close proximity to their headquarters.
Alternatively, many of the brand's case good products are manufactured overseas in Vietnam, Indonesia, and China.
Where is La-Z-Boy Furniture Made?
La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America.
The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa, Gatineau and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.
To find out more about Where La-Z-Boy Furniture is Made, take a look at this article.
Customization Options
Customization can be significant for customers looking to create a personalized living space.
Palliser Customization Options
Palliser offers a wide range of customization options, particularly for upholstered furniture. Customers can select from numerous fabrics and leathers, including performance and eco-conscious materials.
Many products also come with optional upgrades like power reclining, adjustable headrests, and lumbar support. Certain recliners and sofas are available in multiple sizes to better suit different body types and room layouts.
In addition to upholstery and motion features, some Palliser models include functional extras like built-in storage, cup holders, and USB ports, especially in home theatre seating. While the brand may not offer as many configuration options as La-Z-Boy, it stands out for combining modern style with versatile features that suit various comfort and design preferences.
La-Z-Boy Customization Options
In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style.
Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.
To learn more about Custom Furniture at La-Z-Boy, take a look at this article.
Interior Design Services
Palliser Interior Design Services
Because Palliser furniture is sold through third-party retailers, interior design services depend on the store offering the product. Some Ottawa-area Palliser retailers offer in-house designers, while others may only provide basic sales consultation. There is no centralized or branded Palliser design service, so the customer experience can vary by location.
La-Z-Boy Interior Design Services
La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations.
These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.
To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.
Cost Comparison
When it comes to price range, Palliser and La-Z-Boy are quite comparable. Both brands fall within the mid-high price range category.
|
Furniture Type |
Palliser Price Range |
La-Z-Boy Price Range |
|
Sofa |
$1,500 – $6,000+ |
$1,999 – $7,000+ |
|
Sectional |
$3,000 – $9,000+ |
$3,799 – $10,000+ |
|
Recliner/Chair |
$899 – $2,500+ |
$1,199 – $2,999+ |
Please note that La-Z-Boy prices listed in this article are subject to change without notice. Information is current as of April 29th, 2025. Contact your local Ottawa, Gatineau or Kingston location by phone or in person for up-to-date pricing.
Warranty Coverage
A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.
Palliser Warranty Coverage
The products are sold with a Palliser Furniture Ltd. 5 year pro-rated warranty plan. This warranty is advertised as non-transferable. The warranty plan covers damage caused by manufacturing error and workmanship, not accidental damage.
- Year One: covers 100% of parts, fabric, and labour costs
- Year Two: covers 80% of the parts cost
- Year Three: covers 60% of the parts cost
- Year Four: covers 40% of the parts cost
- Year Five: covers 20% of the part costs
Although the warranty covers furniture for 5 years, the coverage depreciates in coverage per year.
La-Z-Boy Warranty Coverage
La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.
Delivery Services
La-Z-Boy and Palliser Canada both have different delivery services available for an additional cost. To learn more about these delivery fees, contact either retailer.
Palliser Delivery Services
Palliser does not directly handle delivery services; instead, delivery is coordinated through the third-party retailers that sell Palliser furniture.
This means delivery options, timelines, and fees vary widely depending on the specific store you purchase from. Some retailers offer basic curbside drop-off, while others provide full-service white glove delivery that includes in-home setup, unpacking, and debris removal.
Because Palliser operates as a manufacturer rather than a retail chain, customers must check directly with the authorized retailer for details on available delivery services, estimated timelines, and associated costs.
Retailers like Gabriele’s BrandSource, Stubbe’s BrandSource, and EQ3 often include customization and delivery as part of their in-store service packages, but these are not standardized across locations.
La-Z-Boy Delivery Services
La-Z-Boy offers a comprehensive white glove delivery service that includes setup, assembly, and disposal of old furniture at an additional cost. Local delivery within Ottawa, Gatineau & Kingston costs $129.99, with out-of-town delivery at $169.99.
For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.
Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat.
To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa, Gatineau and Kingston Furniture Delivery Service.
Where to Buy in Ottawa, Gatineau & Kingston
If you're shopping locally, here’s where you can find Palliser and La-Z-Boy furniture:
Palliser Retailers
Pallsier’s furniture is sold through third-party furniture retailers in Ottawa and Gatineau, including:
- Sofa World – 1163 St. Laurent Blvd, Ottawa
- Sofa World – 1841 Merivale Rd, Ottawa
- Valley Squire Furniture – 4599 Bank St, Ottawa
- Dufresne Furniture – 1901 Cyrville Rd
- Dufresne Furniture – 290 W Hunt Club Rd, Ottawa
- Tanguay – 500 Blvd de la Gappe, Gatineau
- Meules à Détente – 25 Chm de la Savane, Gatineau
La-Z-Boy Retailers
What’s Next?
La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of La-Z-Boy recliners will ensure you find the perfect match for your needs.
If you’re still not sure which one to choose, you can check out our recliners or contact us today. We’re happy to answer your recliner pricing questions at any one of our La-Z-Boy furniture stores in Ottawa, Gatineau or Kingston.
We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams!
To learn more about La-Z-Boy furniture, take a look at our comprehensive Living Room Furniture Buyer’s Guide.
Related Articles:
- Cost of a La-Z-Boy Recliner
- Review of La-Z-Boy’s Modern Pedestal Chairs
- Where is La-Z-Boy Furniture Made?