Why does my recliner make a clunking noise?

Blog Posts Ottawa Furniture Info  | November 1, 2019

Why does my recliner make a clunking noise?

By Sandy Gauthier – La-Z-Boy Kanata 

A question we sometimes get here at La-Z-Boy Ottawa/Kingston is, “why does my recliner chair make a loud noise when I move the handle?”

Picture this; you’re enjoying a lovely leisurely afternoon reclined in your La-Z-Boy chair with a good book and a cup of coffee. You go to reposition your recliner into its upright position and “clunk” it makes a loud noise and startles the mood a little bit. Is there anything that can be done to soften the sound next time?

The reason for the noise:

First, let us assure you, there is nothing wrong with your recliner, this sound is normal! All La-Z-Boy recliners make this noise because they work on a ratcheting system.

The mechanism inside the recliner features a pawl and ratchet assembly. This mechanism allows the chair to recline back and forth. When returning the recliner to its upright position by releasing the handle, it can make a loud noise. Depending on where the weight of your body is distributed in the recliner can have an impact on the noise level. As well as the type of floor surface, hard tile or concrete floors have a larger noise impact.

The noise you hear comes from the two metal parts rubbing against each other. La-Z-Boy has been using this mechanism for a long time. Other companies use different materials such as plastic but La-Z-Boy continues to use the metal because they know it lasts longer!

Here are some tips you can try to reduce the noise level:

  1. When reclining the chair, hang on to the handle all the way through the motion.
  2. Lift feet off the leg rest when opening or closing the recliner.
  3. Gently ease the leg rest into a closed position, while keeping your back to the back of the chair, and don’t slam it shut.
  4. Floor surfaces affect the overall sound level; a rug can muffle the sound.

La-Z-Boy Ottawa/Kingston is always available to give you a ‘live’ demonstration on how best to recline.

Next Steps:

We want to ensure that our customers are satisfied, so if you have any questions regarding your furniture and how it operates, please contact the store from whom you made your purchase or email us. Our service department has years of experience servicing La-Z-boy furniture, and they will be able to ensure that your furniture is operating properly. 

La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of La-Z-Boy recliners will ensure you find the perfect match for your needs.

We’re happy to answer your recliner pricing questions at any of our La-Z-Boy locations in the Ottawa and Kingston area.

We also provide a complimentary in-home design service if you need help designing a room worthy of your new recliner chair. OR Take this quick chair assessment to find out the perfect style for you!

Related links:

How much do recliners cost?

Manual vs power recliners: differences you should know

Secret recliners: recliners that don’ look like recliners

La-Z-boy Manufacturer’s Warranty

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