6 Common Problems with Power Lift Recliners at La-Z-Boy (& Solutions)

Est. Reading Time: 8 Mins

Lift recliners are an essential solution for those with mobility issues or muscle pain, helping individuals regain comfort and independence. While La-Z-Boy is known for its high-quality lift recliners, we recognize that problems can occur over time. By addressing these common issues transparently, we aim to provide helpful solutions that benefit current and prospective customers.

To guide us, we’ve collaborated with Storm Shields, head supervisor of La-Z-Boy's Service Department, who has shared her insights based on customer feedback and service requests. With her expertise, we’ll explore the most frequent problems faced by lift recliner owners and offer practical solutions.

Key Takeaways:

• Lift recliners tend to be more expensive than regular recliners because of the advanced mechanisms involved. 
• Power mechanisms in lift chairs can occasionally malfunction, but with troubleshooting tips or professional repairs, these issues are usually easy to resolve.
• Remotes and motors in lift chairs may need occasional replacements. 
• Fabric wear is a common issue with lift chairs, but choosing specialty fabrics can reduce this problem. 
• Contrary to common belief, lift chairs do not weaken muscles and is mostly always recommended by doctors.

In This Article…

1. Power Lift Recliners Are Expensive 
2. Power Mechanism
3. Lift Chair Remote
4. Fabric Wear and Tear
5. Lift Chair Height Issues 
6. Weakens Your Muscles

1. Power Lift Recliners Are Expensive

Firstly, one of the primary concerns with lift recliners is their price, especially when compared to standard recliners. As Storm explains, "When I was working as a design consultant, some customers were concerned that they couldn’t afford what they were hoping to purchase."

With La-Z-Boy’s lift chairs typically priced $1,500 higher than regular recliners, this can be a considerable financial burden for some customers. However, it’s essential to recognize that these chairs are an investment, providing invaluable assistance for those with mobility issues.

Solution

Power lift recliners are designed with intricate mechanisms that offer lasting durability, making the higher price point a reflection of the chair’s value.

If the upfront cost is an issue, La-Z-Boy offers financing options through Flexiti Financing, allowing customers to break down the payment into manageable installments. 

Additionally, La-Z-Boy power lift recliners come in four different tiers—Bronze, Silver, Gold, and Platinum—so customers can choose the model that best fits their budget and needs.

2. Power Mechanism Malfunction

Storm has noticed that one of the most common complaints with lift recliners is related to the power mechanisms. "This is the most common issue I hear about needing replacements," she says. These mechanisms, which include the lift motor and power recline feature, sometimes fail over time. Customers have also mentioned noise issues, or a “shaking sensation” when the chair lifts them.

Solution

Since the motor is crucial to a lift recliner’s function, La-Z-Boy’s service team prioritizes addressing motor issues. 

Most components are covered under La-Z-Boy’s Limited Lifetime Warranty for the first three years, with additional coverage through a 5-Year Extended Protection Plan. 

Should a replacement be needed outside of the warranty, new motors cost between $100-$300, depending on the model.

3. Lift Chair Remote Malfunction

The lift chair remote is key to controlling all the chair’s functions. Unfortunately, Storm has also encountered instances where remotes malfunction. "Sometimes it’s just one button not working anymore, but other times it can be the whole remote that stops completely," she explains.

Solution

Before assuming the worst, check whether the batteries need replacing. If the problem persists, La-Z-Boy’s Extended Protection Plan covers remote replacements. For those without a warranty, a replacement remote is still available at a reasonable cost.

To learn more about how to operate a lift chair’s power remote controls, take a look at this article.

4. Fabric Wear & Tear On Lift Recliners

Due to frequent use, lift recliners tend to experience more fabric wear than other furniture. “Because lift chairs are a motion furniture piece, upholstery wear and tears happen naturally since the material is moving around, creating friction,” Storm notes. Friction often occurs between the seat and back cushions or on frequently touched areas like the arms and leg rests. Fabric pilling, stains, and even incontinence issues are also common.

Solution

To minimize fabric wear, La-Z-Boy offers a range of specialty fabrics that enhance durability and comfort. These include:

• Stain-Resistant Fabrics: iClean Technology repels spills.
• Pet-Friendly Fabrics: Formulated to withstand scratches and wear.
• Antimicrobial Fabrics: Protect against mould and bacteria.
• Eco-Friendly Fabrics: Made from recycled materials.

La-Z-Boy also offers a 1-3 year warranty on fabric, depending on the material. Reupholstering is an option for those looking to extend their recliner's life further.

5. Lift Chair Height Issues

Although rare, some customers find that their lift chair does not accommodate their height, either leaving their legs dangling or their head unsupported. This can result in discomfort, particularly for individuals with unique body proportions.

Solution

To avoid this problem, La-Z-Boy recommends performing a sit test before purchasing a recliner. This ensures the chair fits the user’s height and body type. Design consultants can also assist with determining the ideal position for your legs and head while reclining, ensuring optimal comfort and support.

To learn more about Finding the Right Recliner Size For You, take a look at this article.

6. Lift Recliners and Muscle Weakness

A common misconception is that lift recliners can weaken muscles by encouraging dependency. While these chairs assist with mobility, they do not cause muscle deterioration. Instead, they help users get up independently without straining themselves.

Solution

Lift recliners are often doctor-recommended, helping users retain their strength while avoiding unnecessary strain. Some medical professionals even provide financial support for lift recliners, which may be eligible for tax deductions. Lift chairs ensure that users can maintain their independence while minimizing discomfort.

To learn more about lift chairs being Tax Deductible, take a look at this article. 

What's Next?

Whenever there’s a problem with your furniture, there is always a solution out there. Be sure to check out any resource possible to see what you can do if a problem occurs.

If you ever have a problem with your La-Z-Boy lift recliner or any furniture item we sell, do not hesitate to contact any of our Ottawa & Kingston Locations. Our Service Department can always lend a helping hand.

Additionally, our design consultants are eager to assist you in finding the ideal furniture for your home. If you are furnishing a new room, consider taking advantage of our interior design services by coming in-store or by scheduling an appointment online. To learn more about our La-Z-Boy Lift Chairs, take a look at our comprehensive Lift Chair Buyer’s Guide.

Related Articles:

Tips On Keeping Your Old Furniture Looking New

How Much Does a Lift Recliner Cost?

La-Z-Boy’s Rechargeable Battery Packs