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When it comes to buying new furniture, especially reclining furniture in Ottawa, many shoppers find themselves choosing between Ashley HomeStore and La-Z-Boy. These two furniture retailers have become staples in the industry, but they cater to different customer needs. While both offer a range of recliners, sectionals, and sofas, the value they provide in terms of customization, quality, service, and warranty can be vastly different.
This article will help you compare the two retailers so you can make an informed decision about where to shop for your next piece of living room furniture.
Key Takeaways:
- Ashley offers trendy and budget-friendly furniture across all categories, including recliners and sectionals.
- La-Z-Boy focuses on quality craftsmanship, comfort, and customization, especially for reclining furniture.
- Ashley's customization options and delivery services are limited compared to La-Z-Boy.
- La-Z-Boy offers a Limited Lifetime Warranty and white glove delivery, while Ashley has shorter warranty periods and basic delivery options.
- If you're searching for recliners in Ottawa, La-Z-Boy provides a superior build and customer experience.
In This Article…
- A Brief Overview of Each Brand
- Where It’s Made?
- Customization Options
- Interior Design Services
- Cost Comparison
- Warranty Comparisons
- Delivery Options
- Where to Buy in Ottawa, Gatineau & Kingston
Brief Descriptions of Each Retailer
Before we describe what each retailer provides regarding living room furniture, let’s take a look at each furniture retailer as a whole.
About Ashley HomeStore
Ashley HomeStore is a globally recognized furniture retailer that offers furniture for every room in the home. Founded in Anchorage, Alaska in 1997, the brand has expanded into Canada and serves customers in the U.S., Mexico, Asia, and beyond. Known for its affordable pricing and wide variety, Ashley is a go-to option for shoppers who want stylish furniture without a high price tag.
Ashley’s living room selection includes sofas, sectionals, recliners, sleeper sofas, and accent chairs. Many of these pieces come with upgrade options such as power reclining, headrest adjustmdd features like adjustable lumbar support and headrests. With over 800 fabric and leather choices, customization is one of La-Z-Boy’s strongest advantages.
In addition to seating, La-Z-Boy carrieent, and massage features. They also carry coffee tables and end tables in many finishes, allowing customers to create a cohesive setup in any style, from modern to farmhouse.
While Ashley excels in style variety and accessibility, the quality can vary by collection. Some customers have reported issues with durability and product longevity, especially in budget-tier pieces. However, for shoppers focused on trend-forward designs at lower prices, Ashley offers one of the most comprehensive selections on the market.
About La-Z-Boy Ottawa, Gatineau & Kingston
La-Z-Boy is a trusted American furniture brand with over 90 years of history. Locally, the Ottawa, Gatineau, and Kingston stores have been owned by the Maxwell family since 2011. These locations are known for their personalized service and focus on comfort-first living room furniture, setting them apart from larger chains.
La-Z-Boy offers a range of recliners, sofas, sectionals, and accent chairs that prioritize comfort, function, and style. Customers can choose between manual or power reclining options and as occasional furniture through brands like Hammary, American Drew and Kincaid, helping customers design well-coordinated spaces.
While the price point is higher than budget retailers, many view La-Z-Boy as a long-term investment due to its durability, craftsmanship, and local showroom expertise. To learn more about the Quality of La-Z-Boy Furniture, take a look at this article.
Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Ashley make their furniture items.
Where is Ashley HomeStore Furniture Made?
Both Ashley and La-Z-Boy furniture are made in North America and throughout the world. Ashley Home Furniture in Canada also manufactures some products in Thailand and the Pacific Rim.
Ashley is a large home furnishings manufacturer and retailer. With its headquarters in Arcadia, Wisconsin, Ashley produces home furnishings, including living room, bedroom, dining, and accents. They manufacture and distribute home furniture products throughout the world.
Ashley’s largest plant is located in China. They have smaller plants within North America as well as other international manufacturing locations.
Where is La-Z-Boy Furniture Made?
La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America.
The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa, Gatineau and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.
To find out more about Where La-Z-Boy Furniture is Made, take a look at this article.
Customization Options
Customization can be significant for customers looking to create a personalized living space.
Ashley HomeStore Customization Options
Ashley HomeStore offers a moderate level of customization across its living room furniture, allowing customers to choose from a selection of fabric types, colours, and patterns for sofas, loveseats, and chairs. These choices help personalize a piece’s look while accommodating different preferences for durability and maintenance. Some recliners also allow buyers to upgrade to manual or power mechanisms, with options like adjustable headrests and lumbar support for added comfort.
In addition to upholstery, Ashley provides modular configurations for sectionals and offers limited customization for wood finishes and metal hardware on select items. However, most pieces follow pre-set designs, meaning the range of customization is less extensive compared to more tailored brands like La-Z-Boy.
La-Z-Boy Customization Options
In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style.
Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.
To learn more about Custom Furniture at La-Z-Boy, take a look at this article.
Interior Design Services
Interior design services can help customers create a cohesive and stylish living space, whether they choose customizable furniture or not.
Ashley HomeStore Interior Design Services
Ashley Homestore typically do not offer design services in their stores, but sometimes they will provide design help from an outside designer. Some independent furniture stores that carry Ashley furniture do provide Interior design services and are dependent on the store itself. If you are looking for design services, this is an area where you would want to reach out before you go as it may save you a trip.
Check out this article to learn more about how much an interior designer costs.
La-Z-Boy Interior Design Services
La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations.
These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.
To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.
The furniture cost can vary significantly depending on the quality of materials and craftsmanship.
Generally, La-Z-Boy’s furniture falls within the market’s mid to high price range. In contrast, Ashley is known for its affordability, with its furniture falling in the low-mid price range. Nonetheless, both furniture stores are great examples of shopping for good-quality furniture in Canada.
|
Furniture Type |
Ashley Price Range |
La-Z-Boy Price Range |
|
Recliner |
$250 – $2,800 |
$1,199 – $3,000+ |
|
Sofa |
$450 – $4,500 |
$1,999 – $7,000+ |
|
Sectional |
$600 – $8,700 |
$3,499 – $10,000+ |
Warranty Coverage
A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.
Ashley HomeStore Warranty Coverage
Ashley offers a standard one-year warranty on fabrics and finishes. With access to extended warranty at point of sale and depending on the dollar value of your purchase. Warranty is 12 to 16 months on case goods.
Ashley retailers offer a 5-year plan that covers you against accidents as well as manufacturers’ defects after the manufacturer warranty has ended. This plan includes five years of spot removal coverage for accidental staining.
Learn more about Ashley’s Furniture protection plan.
La-Z-Boy Warranty Coverage
La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.
Delivery Services
Both retailers offer delivery services, but there are notable differences in their approaches and costs.
Ashley HomeStore Delivery Services
Currently, Ashley HomeStore Ottawa’s delivery team will not enter a client’s home. The delivery team will leave your furniture in a garage, driveway, or front porch. If you’re in an apartment, you can arrange for them to leave it in the lobby. It’s up to the client to bring the furniture inside, unpack and assemble the new items themselves.
There is a $99 fee for deliveries made outside the delivery area.
Some independent furniture stores that carry Ashley furniture provide delivery services and the price depends on the store itself. It’s advisable to ask each store what their delivery fee is.
La-Z-Boy Delivery Services
La-Z-Boy offers a comprehensive white glove delivery service that includes setup, assembly, and disposal of old furniture at an additional cost. Local delivery within Ottawa, Gatineau & Kingston costs $129.99, with out-of-town delivery at $169.99.
For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.
Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat.
To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa, Gatineau and Kingston Furniture Delivery Service.
Where to Buy (Ottawa, Gatineau & Kingston)
If you're shopping locally, here’s where you can find Ashley and La-Z-Boy furniture:
Ashley Homestore Locations
- 530 W Hunt Club Road, Ottawa
- 2776 Princess St., Kingston
La-Z-Boy Locations
- 8231-A Campeau Drive, Ottawa
- 290 West Hunt Club Road, Ottawa
- 1750 Cyrville Road, Ottawa
- 770 Gardiners Road, Kingston
- 920 Maloney Blvd, Gatineau
What's Next?
La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of La-Z-Boy recliners will ensure you find the perfect match for your needs.
If you’re still not sure which one to choose, you can check out our recliners or contact us today. We’re happy to answer your recliner pricing questions at any one of our La-Z-Boy furniture stores in Ottawa, Gatineau or Kingston.
We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams!
To learn more about La-Z-Boy furniture, take a look at our comprehensive Living Room Furniture Buyer’s Guide.