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With the rise of online shopping, customers can purchase furniture from the comfort of their homes, anytime and anywhere. This trend has increased the popularity of several online retailers, including IKEA, Amazon, and notably, Wayfair.
As La-Z-Boy Ottawa & Kingston grow its online presence, we recognize it might not be the perfect fit for everyone. This article offers a detailed comparison between Wayfair and La-Z-Boy, focusing on living room furniture, to help you determine which retailer is right for you.
In This Article…
Before we get into our detailed comparison, let’s familiarize ourselves with both retailers.
Wayfair is a global leader in online furniture retail, offering a wide range of home goods and decor. Founded in 2002, Wayfair has grown to become the world's largest online furniture store, showcasing over 14 million products on its various websites.
These products span multiple categories, from living room furniture to home improvement and accessories. Recently, Wayfair has emphasized sustainability, offering furniture that meets various third-party certifications, including cruelty-free, stain-resistant, non-toxic, and eco-friendly options.
La-Z-Boy, established in Michigan over 90 years ago, is a well-known American furniture manufacturer. The Ottawa and Kingston locations have been locally owned and operated by the Maxwell family since 2011.
La-Z-Boy is renowned for its high-quality, stylish, and comfortable furniture, particularly its living room pieces. While La-Z-Boy also offers furniture for other areas of the home, such as dining rooms and bedrooms, its primary focus remains on living room furniture.
Unlike Wayfair, La-Z-Boy's products are not available for purchase online; instead, customers are encouraged to visit one of their four showrooms in Ottawa and Kingston.
Both Wayfair and La-Z-Boy offer extensive selections of living room furniture, each with its unique style and focus.
Wayfair's living room selection includes a wide variety of sofas, sectionals, chairs, coffee tables, loveseats, and even complete living room sets.
With over 14 million products available, Wayfair caters to every style, from modern to rustic, contemporary to classic. In addition to furniture, Wayfair offers a range of decor items, including lighting, rugs, and pillows, allowing customers to create a cohesive look for their living space.
La-Z-Boy offers a carefully curated selection of living room furniture, emphasizing comfort, quality, and style. Their range includes recliners, accent chairs, sofas, sectionals, and loveseats, available in various styles, such as stationary, manual reclining, and power reclining.
La-Z-Boy also offers occasional tables from its sub-divisions, including Hammary, American Drew, and Kincaid, as well as an array of home accessories and decor items to complete the look of your living room.
The origin of a retailer's furniture can provide insight into the quality and sustainability practices of the company.
Wayfair sources its products from around the world, with a network of operations that spans North America and Europe.
While they have global headquarters in Boston and Berlin, Wayfair relies on various manufacturers worldwide, including a fulfillment center in Toronto, Canada. This diverse supply chain allows Wayfair to offer a broad range of products at varying price points.
La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America.
The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.
To find out more about Where La-Z-Boy Furniture is Made, take a look at this article.
Customization can be significant for customers looking to create a personalized living space.
Wayfair offers limited customization options. While customers can choose from a selection of fabric or leather upholstery colours and some finish options for tables and metal items, the customization is relatively minimal. Most options are predefined by the manufacturer, limiting the ability to create truly unique pieces.
In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style.
Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.
To learn more about Custom Furniture at La-Z-Boy, take a look at this article.
Interior design services can help customers create a cohesive and stylish living space, whether they choose customizable furniture or not.
Wayfair offers interior design services through phone consultations. Customers can connect with a designer by sending photos and measurements via email. These services are complimentary with any furniture purchase, but the virtual nature of the service may limit its effectiveness for some customers.
La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations.
These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.
To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.
The furniture cost can vary significantly depending on the quality of materials and craftsmanship.
Wayfair offers a broad price range, with products from low to high price points. Conversely, La-Z-Boy furniture is generally positioned in the mid to high price range, reflecting its focus on quality and durability.
|
Wayfair |
La-Z-Boy |
|
|
Sofa |
$350 - $25,000 |
$1,999 - 7,000+ |
|
Sectional |
$1,000 - $90,000 |
$3,799 - 10,000+ |
|
Recliner/Chair |
$120 - $15,000 |
$999 -2,999+ |
Please note that La-Z-Boy prices listed in this article are subject to change without notice. Information is current as of September 5, 2024. Contact your local Ottawa or Kingston location by phone or in person for up-to-date pricing.
A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.
Wayfair offers a standard one-year warranty on all furniture pieces, covering parts and labour against manufacturing defects. Extended protection plans are available for specific products through Allstate at an additional charge. Wayfair also offers a 30-day return policy for damaged or defective items.
La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.
Both retailers offer delivery services, but there are notable differences in their approaches and costs.
Wayfair offers several delivery options, from standard delivery to white glove services. Delivery costs vary depending on the product and location, with free shipping available for some items. Additional services, such as white glove assembly, cost extra.
La-Z-Boy offers a comprehensive white glove delivery service that includes setup, assembly, and disposal of old furniture at an additional cost. Local delivery within Ottawa & Kingston costs $129.99, with out-of-town delivery at $169.99.
For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.
Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat.
To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa and Kingston Furniture Delivery Service.
As you decide where to shop, you will notice that La-Z-Boy has many Ottawa & Kingston locations listed below. Because Wayfair is strictly online, it has no physical furniture stores.
Now that you know the key differences between Wayfair and La-Z-Boy, it's up to you to decide which retailer best meets your needs for living room furniture. For more information on other online furniture stores, check out this article.
Visit one of our La-Z-Boy Ottawa & Kingston stores today or schedule a visit online. Our design consultants are always eager to help. Take advantage of our complimentary interior design services to see how our living room furniture could fit into your home.
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