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Ashley Furniture vs La-Z-Boy Ottawa: Which Retailer is Right for You?

May 29, 2020

Ashley vs La-Z-Boy Furniture in Canada: Similarities and Differences

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Furniture is a significant investment; If your goal is to make your next purchase a staple in your home, you’ll want to make sure you’re making the best choice for you and your family. There are many furniture stores in Ottawa to choose from. But, two seem to be doing well in terms of reclining furniture. 

 

Both La-Z-Boy and Ashley HomeStore furniture recliners offer great choices, with many differences. The question is, what are these differences?

 

La-Z-Boy and Ashley HomeStore Canada are both very well-known brands in North America. La-Z-Boy is known for its comfortable, quality-made furniture, and Ashley is known for stylish-looking furniture at a reasonable price.

 

In this article, we will go over the differences between both retailers to help you determine which furniture store is right for you.

In This Article...

 

  1. Brief Descriptions of Each Retailer
  2. Living Room Furniture Selection
  3. Where it’s Made
  4. Customization Options
  5. Interior Design Services
  6. Cost 
  7. Warranty
  8. Delivery
  9. Where to Buy (Ottawa & Kingston)

 

 

 

Brief Descriptions of Each Retailer

 

Before we describe what each retailer provides regarding living room furniture, let’s take a look at each furniture retailer as a whole.

Ashley HomeStore Ottawa

 

Ashley HomeStore is a furniture retailer that specializes in a wide variety of furniture pieces all around the house. Ashley sells anything from dining room sets to living room sofas, mattresses, accent chairs, dressers, bookcases, kids' furniture, and even outdoor furniture.

 

Ashley HomeStore Canada has been around since 1997. Starting in Anchorage, Alaska, they have been selling all types of furniture for many to enjoy over the years. Not only do they sell to places in Canada, Ashley also sells to customers all around the world including the United States, Mexico, as well as some parts of Asia and the Middle East.

 

La-Z-Boy Ottawa & Kingston

 

La-Z-Boy is an American company established in Michigan, United States, over 90 years ago

Although the company has American roots, the furniture stores in Ottawa and Kingston have been locally owned and operated by the Maxwell family since 2011.

 

La-Z-Boy is renowned for its high-quality custom-made furniture that is both stylish and comfortable. One of its popular catchphrases is “style meets comfort,” which perfectly captures the essence of its brand.

 

Although La-Z-Boy is known for its high-quality living room furniture, the company also offers furniture for other rooms, such as the bedroom and dining room. Additionally, La-Z-Boy also offers a wide variety of home accessories and decor.

 

Regarding an online platform, La-Z-Boy Ottawa & Kingston has a website called stylemeetscomfort.ca.  The website is a great resource for browsing the product selection, learning about furniture, and staying up-to-date with current sales.

 

With that being said, the Style Meets Comfort website is not an e-commerce platform, meaning you cannot purchase products through the website. Instead, you must visit one of four Ottawa or Kingston showrooms and buy products with one of the Sales Consultants.

 

what to expect at La-Z-Boy guide

 

Living Room Furniture Selection

 

Both La-Z-Boy and Ashley carry a wide range of home furniture. 

 

While La-Z-Boy is primarily known for its exceptional living room furniture, Ashley offers a broader range of furniture and household items. For this comparison article, we will focus on Ashley and La-Z-Boy’s living room collection.

 

Ashley Living Room Furniture Selection

 

The diverse living room furniture at Ashley’s stores is designed to suit various tastes and preferences. Their inventory typically includes an array of sofas and couches, ranging from traditional styles to sectional sofas, sleeper sofas, and reclining options

 

Customers can find pieces in different materials and sizes to accommodate different living room layouts and needs. Whether you're looking for a cozy loveseat or a spacious sectional for entertaining guests, Ashley HomeStore Canada likely has options to fit your lifestyle.

 

In addition to seating options, Ashley furniture locations provide a variety of accent chairs to add flair and functionality to your living space. From classic armchairs to modern swivel chairs their selection caters to different design aesthetics and comfort preferences. 

 

In addition to seating options, Ashley also offers a recliner selection, which not every furniture store has. Ashley home furniture recliners offer almost the same options as La-Z-Boy, providing upgrades to power, headrest & lumbar support, and heat & massage, too!

 

Complementing these seating choices are coffee tables and end tables available in various styles, materials, and finishes. These tables not only provide surfaces for drinks and decor but also tie together the look of your seating area.

Is Ashley Furniture Good Quality?

 

Ashley Furniture is generally regarded as offering a range of quality furniture options at varying price points. While some customers have reported positive experiences with the durability and longevity of Ashley Furniture pieces, others have encountered issues such as premature wear and tear or difficulty with assembly. 

 

The quality of Ashley Furniture products can vary depending on factors such as the specific item purchased, materials used, and manufacturing processes involved. It's important for customers to carefully research and consider reviews, as well as examine the construction and materials of individual pieces before purchasing to ensure they meet their standards for quality and longevity.

 

Overall, Ashley Furniture is known for providing stylish and affordable furniture options that cater to a wide range of tastes and preferences. While some customers may experience issues with certain products, many find that Ashley Furniture offers good value for the price, particularly for those seeking budget-friendly options without sacrificing style

 

La-Z-Boy Living Room Furniture Selection

 

La-Z-Boy is well-known for its comfortable, high-quality, and stylish home furniture and decor. 

Their collection centers on creating exceptional seating options such as sofas, sectionals, accent chairs, and iconic recliners.

 

La-Z-Boy furniture is offered in stationary, manual reclining, and power reclining. While all of these choices vary in price, it is up to you to decide which option is best for you.

 

Aside from upholstered living room furniture, La-Z-Boy also offers a range of occasional tables and storage units from the La-Z-Boy incorporated sub-divisions Hammary, American Drew, and Kincaid. This selection includes coffee tables, side tables, and entertainment units. 

 

You can also find an assortment of accessories and decor to complete a living room arrangement.

 

Is La-Z-Boy Furniture Good Quality?

 

La-Z-Boy Furniture is generally regarded as offering high-quality pieces known for their durability and comfort. With a legacy spanning nearly a century, La-Z-Boy has built a reputation for craftsmanship and attention to detail. 

 

Many customers report positive experiences with their La-Z-Boy furniture, noting its longevity and comfort even after years of use. While some may encounter issues, such as occasional manufacturing defects or delivery delays, La-Z-Boy's customer service is often praised for its responsiveness in resolving concerns.

 

While the initial cost may be higher compared to some competitors, many customers find that the investment pays off in terms of long-term quality and comfort. 

 

To learn more about La-Z-Boy’s Furniture Quality, take a look at this article.

 

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  Where is it Made?

Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Ashley make their furniture items.

Where is Ashley Furniture Made?

 

Both Ashley and La-Z-Boy furniture are made in North America and throughout the world. Ashley Home Furniture in Canada also manufactures some products in Thailand and the Pacific Rim. 

 

Ashley is a large home furnishings manufacturer and retailer. With its headquarters in Arcadia, Wisconsin, Ashley produces home furnishings, including living room, bedroom, dining, and accents. They manufacture and distribute home furniture products throughout the world.

 

Ashley’s largest plant is located in China. They have smaller plants within North America as well as other international manufacturing locations.

 

Where is La-Z-Boy Furniture Made?

 

La-Z-Boy Furniture in Canada is primarily an American furniture manufacturer based in Monroe, Michigan and produces upholstery furniture.

 

They also provide other labels such as Kincaid, American Drew and Hammary, dining, bedroom, area rugs, lighting and other accent pieces. La-Z-Boy furniture sells in thousands of retail outlets in the US and Canada. They hold US and international patents on more than 200 different styles and mechanisms.

 

La-Z-Boy periodically receives some products directly from Asia, including countries such as Thailand and China, where some alternative styles are available.

 

Check out this article to learn more about where La-Z-boy furniture is made.
what to expect at La-Z-Boy guide

 

 

Customization Options

 

Custom furniture is growing in popularity for homeowners nowadays. When it comes to customization options, there is a lot to discuss between La-Z-Boy Ottawa and Ashley Home Store.



Ashley Customization Options

 

Living room furniture in Ashley stores offers similar customization options to La-Z-Boy. One such option is choosing from a range of fabric and upholstery materials for sofas, loveseats, and chairs. 

 

This allows customers to select materials that match their desired aesthetic while considering durability and maintenance needs, with choices including different colours, textures, and patterns.

 

Additionally, customers can customize the configuration of certain furniture pieces, such as sectional sofas and modular designs. This flexibility enables them to adjust the arrangement to suit their living room layout and space constraints. 

 

Like La-Z-Boy, customization options for reclining furniture extend to choosing between manual or power recliners, as well as additional features like adjustable headrests and lumbar support for enhanced comfort.

 

Ashley HomeStore also provides customization choices for finishes and hardware on select furniture items. This includes selecting different wood finishes, stain colours, or metal hardware to match existing decor or suit individual preferences.


La-Z-Boy Customization Options

 

Similarly, upholstery furniture at La-Z-Boy is highly customizable.

 

With over 800 fabrics and leathers to choose from, there are many possibilities to make your furniture unique to your style.

 

Aside from upholstery customization, La-Z-Boy living room furniture is also customizable in wood finish, nailhead trim, and welt trim, depending on the chosen frame. 

 

Further, reclining furniture items at La-Z-Boy have many available upgrades, such as power. With power, select models are available with additional upgrades, such as heat & massage, power lift options for recliners, and adjustable headrest & lumbar

 

It is important to remember that all upgrades at La-Z Boy come at an additional cost.

Learn more by reading Custom Furniture at La-Z-Boy: What to Expect?



Interior Design Services

 

Whether the living room furniture is customizable or not, interior design services can help ensure that the furniture style fits seamlessly into your home’s design.


Ashley HomeStore Interior Design Services

 

Ashley Homestores typically do not offer design services in their stores, but sometimes they will provide design help from an outside designer. Some independent furniture stores that carry Ashley furniture do provide Interior design services and are dependent on the store itself.  If you are looking for design services, this is an area where you would want to reach out before you go as it may save you a trip.

 

Check out this article to learn more about how much an interior designer costs. 


La-Z-Boy Interior Design Services

 

La-Z-Boy offers free professional design assistance. Interior designers will guide you through the process using a 3D state-of-the-art rendering of your room. This process will give you the unique advantage of every item shown in your space. 

 

La-Z-Boy now offers virtual design appointments for those who’d like to shop from the safety of their own home. Watch the video below for what to expect.
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Cost

 

Both La-Z-Boy and Ashley HomeStore Canada furniture vary greatly in terms of cost. 

Ultimately, the quality of materials and craftsmanship impacts the overall cost of the products sold at both Ashley and La-Z-Boy.

 

Generally, La-Z-Boy’s furniture falls within the market’s mid to high price range. In contrast, Ashley is known for its affordability, with its furniture falling in the low-mid price range. Nonetheless, both Ottawa furniture stores are great examples of shopping for good quality furniture in Canada.

 

Cost Breakdown: Ashley vs. La-Z-Boy

 

Below is a cost breakdown of both living room furniture at an Ashley Home Sstore and La-Z-Boy Ottawa.

 

Keep in mind that prices for living room tables, seats, and storage units at Ashley are varied by collection but usually fall under the same umbrella. 

 

 

Ashley

La-Z-Boy

Sofa

$450 - $4,500

$2,349 - $7,449

Sectional

$600 - $8,700

$5,000 - $15,000 +

Recliner/Chair

$250 - $2,800

$1,299 - $4,479

 
*All La-Z-Boy prices mentioned in this article are subject to change depending on customizations and general increases. We aim to update all cost-related articles twice per year. This article was last updated on March 27th, 2024. Please contact a sales consultant at La-Z-Boy Ottawa or Kingston for an accurate and up-to-date quote for the product(s) you are interested in.
 
 
 

Warranty

 

Whether you shop at La-Z-Boy or Ashley, there is no doubt that living room furniture is an investment.

 

Both furniture retailers offer a warranty with the sale of their products to help protect your investment.

Ashley Furniture Warranty Canada

 

Ashley offers a standard one-year warranty on fabrics and finishes. With access to extended warranty at point of sale and depending on the dollar value of your purchase. Warranty is 12 to 16 months on case goods. 

 

Ashley retailers offer a 5-year plan that covers you against accidents as well as manufacturers’ defects after the manufacturer warranty has ended. This plan includes five years of spot removal coverage for accidental staining. 

 

Learn more about Ashley’s Furniture protection plan.

 

La-Z-Boy Furniture Warranty Canada

 

La-Z-Boy quality furniture is known to be a long-term investment. 

 

If anything happens to your La-Z-Boy furniture, products carry a manufacturing warranty covering damage caused by manufacturing error or workmanship. 

 

The mechanical and frame parts are covered for a lifetime, while others are covered for 1-3 years. This warranty is applicable across all upholstery categories consistently. 

 

Take a look at the article Are La-Z-Boy Recliners Guaranteed for Life for a detailed breakdown of the recliner warranty at La-Z-Boy. 

 

At an additional cost, La-Z Boy offers an extended protection plan that covers up to five years of accidental damage. Depending on the product, the cost of this warranty is relative. 

 

To learn more about this extended warranty, check out our article to see if La-Z-Boy's Extended Warranty is Worth it.

 

Delivery

 

La-Z-Boy and Ashley Canada both have different delivery services or an additional cost. To learn more about these delivery fees, contact either retailer.


Ashley Delivery

 

Currently, Ashley HomeStore Ottawa’s delivery team will not enter a client’s home. The delivery team will leave your furniture in a garage, driveway, or front porch. If you’re in an apartment, you can arrange for them to leave it in the lobby. It’s up to the client to bring the furniture inside, unpack and assemble the new items themselves. 

 

There is a $99 fee for deliveries made outside the delivery area.

 

Some independent furniture stores that carry Ashley furniture provide delivery services and the price depends on the store itself.  It’s advisable to ask each store what their delivery fee is.

 

La-Z-Boy Delivery

 

La-Z-Boy offers a white glove delivery service that includes set up, assembly, rearranging furniture, and disposal of old furniture at an additional cost. 


At La-Z-Boy, local Ottawa & Kingston delivery costs $129.99, and out-of-town delivery costs $169.99. For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.


Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat. 


To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa and Kingston Furniture Delivery Service.
 

Where to Buy (Ottawa & Kingston)


La-Z-Boy has three locations in Ottawa, while there is only one Ashley furniture location.


Ashley Furniture Locations

  1. 530 W Hunt Club Rd, Ottawa

La-Z-Boy Locations


  1. 8231-A Campeau Drive, Ottawa 
  2. 290 West Hunt Club Road, Ottawa 
  3. 1750 Cyrville Road, Ottawa

 

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What's Next?

 

The benefits of both Ashley and La-Z-Boy are a pro and con balance depending on what you value most. Time and cost versus comfort, peace of mind, and longevity. 

 

In the short term, Ashley is the most cost-efficient choice. The trade-off typically is fewer upgrades and fabric options to select from as they are bought in bulk to pass on the savings. They also offer a cheaper delivery without the white glove service.

 

It’s always tempting to go with the less expensive and faster option but some things are worth the extra time and money. La-Z-Boy Ottawa is more expensive but offers a product with quality construction, customized comfort and longevity. In the long run, it tends to be a better investment.

 

La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one-selling recliner in North America. The quality and variety of our furniture will ensure you find the perfect match for your needs. 

 

If you still aren’t sure about what furniture will fit best in your home, we’re here to help.

Contact any one of our furniture stores in Ottawa or Kingston for design assistance or schedule a virtual or in-person consultation today.

 

We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams!

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